Hi,
I booted my PC today and it brought up a message saying that the Intensity Pro firmware needed updating:
I then click OK and it sits on the following message for a couple of mins.
Then shows the following message:
I then replug the device and it goes back to the first message and goes round loop ad infinitum.
If I cancel message and go to Media Express of Desktop Video the Intensity Pro isn't recognised. Please could you tell me what to try next. thanks.
I've tried on 2 different PCs, both previously worked fine with the device. Both Win10 64 bit running Desktop Video 10.11.