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Media Express not showing preview

PostPosted: Wed Sep 26, 2018 8:18 pm
by Ed Dow
Greetings,

I have the following setup:

BMD Card: Intensity Pro 4K
OS: Win 7
Desktop Video: 10.9.10 & 10.11.2

Problem: The Media Express application is not showing the preview of the video but rather a portion of the desktop.
It appears to capture video but there is no preview.

I've tried with both of the mentioned drivers but it doesn't fix anything.

Thoughts?

Ed