Decklink Studio + Dell Poweredge

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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Janis Rutkovskis

Decklink Studio + Dell Poweredge

PostMon Sep 10, 2012 9:06 am

Hello,

I am trying to install Decklink Studio card on Dell Poweredge R210 II server, it has INTEL COUGAR-POINT CHIPSET(Intel Xeon C200), but ever time I try to install the software or driver - the computer just freezes.
I tried this on Windows XP 32bit and Windows 7 64bit, freezes on both of them. Tried older driver and the newest. Updated BIOS to newest version and downgraded to oldest.
I read that some Dell systems aren't supported, but couldn't find a list of supported systems. Could this be one of them?
Can someone answer me, if this is in fact some problem with unsupported motherboard or I just should do something different?

Janis Rutkovskis

Re: Decklink Studio + Dell Poweredge

PostTue Sep 18, 2012 12:48 pm

Just to let you know that we got in touch with Dell, turned out that PCI-E slot was designed for only a specific PCI-E card, so basically - nothing else will work in that slot including Blackmagic. Please lock the thread!

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