Issues with Intensity Pro HDMI Input

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tokeegee

  • Posts: 1
  • Joined: Mon Dec 03, 2018 12:09 am
  • Real Name: Tokage Unila

Issues with Intensity Pro HDMI Input

PostMon Dec 03, 2018 12:15 am

I recently got and Intensity Pro (non 4k) and am having trouble getting HDMI input to work in Media Express and OBS. I want to use this card to capture my second computer's output. I've tried plugging in my PC, PS4 and Xbox 360, and I couldn't get any of them to display through the card. My only assumption is that this could be an issue with copy protection, but I really don't know much about capture devices.

Does anyone know what I can do to fix this?
Thanks for any and all responses!
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Issues with Intensity Pro HDMI Input

PostTue Dec 04, 2018 12:00 am

HDCP could be in play depending on the source however, it's more often than not incompatibility of video formats being sent to the device. With it being a product that is no longer on the website, I would reference you to look at the specs for the Intensity Shuttle as these formats are similar as to what the device is expecting.
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