UltraStudio Mini Recorder is not showing video Output.
Posted: Sun May 26, 2019 5:49 pm
Recently I bought an UltraStudio Mini Recorder and after doing several tests it does not produce the video output.
Below all the steps I have taken:
Using Mac OSX Mojave 10.14.5 version
Apple Adapter USB-C to Thunderbolt 2
Apple Thunder bolt cable
Light or thunderbolt electricity in the Mini Recorder comes up upon connection of the cable.
GoPro Hero7 with Live Configuration and using 1080p / 30 frames with superview as output. Also change the output settings in the camera based on the MIni Recorder specifications document.
Using another HDMI Grab Card and the Output is correct using OBS as the Broadcaster.
Tried different HDMI Cables
Latest Desktop View Software version 11.1
Also try other versions of the Desktop View Software
Settings in the Mini Recorder Change from SDI to HMDI
Remove and Reinstall in various occasions the software and driver
Disable SIP process in MAC OSX
I made sure that in the Mac preferences panel the driver was installed. This giving you allow to driver.
Mini Recorder is showing in the Black Magic Desktop Setup
Try the setup a macbook pro 15 inches 2017 and in an imac 2010 with integrated thunderbolt
I understand that something happens to the product but I am writing to see if you guys recommend something additional.
Atte. Joel Cancel
Below all the steps I have taken:
Using Mac OSX Mojave 10.14.5 version
Apple Adapter USB-C to Thunderbolt 2
Apple Thunder bolt cable
Light or thunderbolt electricity in the Mini Recorder comes up upon connection of the cable.
GoPro Hero7 with Live Configuration and using 1080p / 30 frames with superview as output. Also change the output settings in the camera based on the MIni Recorder specifications document.
Using another HDMI Grab Card and the Output is correct using OBS as the Broadcaster.
Tried different HDMI Cables
Latest Desktop View Software version 11.1
Also try other versions of the Desktop View Software
Settings in the Mini Recorder Change from SDI to HMDI
Remove and Reinstall in various occasions the software and driver
Disable SIP process in MAC OSX
I made sure that in the Mac preferences panel the driver was installed. This giving you allow to driver.
Mini Recorder is showing in the Black Magic Desktop Setup
Try the setup a macbook pro 15 inches 2017 and in an imac 2010 with integrated thunderbolt
I understand that something happens to the product but I am writing to see if you guys recommend something additional.
Atte. Joel Cancel