Problem with new Intensity Shuttle 3.0 USB

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v.gatev

  • Posts: 1
  • Joined: Tue Jun 04, 2019 12:54 pm
  • Real Name: Vladimir Nenkov

Problem with new Intensity Shuttle 3.0 USB

PostTue Jun 04, 2019 1:04 pm

Hello,

I just bought Intensity Shuttle 3.0 USB and tried to install software and get started. At the moment when I plug in the cable from the device to my USB, Windows 10 crashed with a message - BUGCODE_USB3. Do you know what is the problem and how I can resolve it? My laptop is Lenovo Ideapad 700-15ISIK.

Thank you in advance!
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Stewart Fairweather

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  • Joined: Thu Aug 01, 2013 9:28 am

Re: Problem with new Intensity Shuttle 3.0 USB

PostWed Jun 12, 2019 10:13 am

Are your lenovo drivers up to date?

I'm doing a test install with Resolve, desktop video, and my Shuttle USB3, on a Lenovo desktop machine, and getting issue with 'unsigned drivers', and the shuttle not being accesable,. wonder if there's an issue with the latest desktop video download from BMD ?

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