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Intensity Shuttle help needed

PostPosted: Mon Jul 22, 2019 7:41 am
by TassieDorn
Hi people,

I have purchased the Intensity Shuttle USB3.0 device to copy VHS tapes to PC.

I have installed the Blackmagic Desktop Video Setup software as well as the Blackmagic Media Express software, as well as the required drivers for the device.

I am running windows 10 1903, i5-7500, 16GB and plenty of HDD space. I also installed a USB 3.0 card with the required? Renesas chipset.

I have connected my Sony SLV-EZ725 Stereo VCR to the video in section of the Shuttle via RCA cables, and the Shuttle to the PC vie USB3 cable.

I can see that the Shuttle is connected to the PC with the Blackmagic Desktop Video app.

I have set the Video input to 'Component' in the app.

I then start the video playing in the VCR and get no input from the Blackmagic software, Premier Pro, or any other capture software that I can get my hands on.

Any ideas?

Thanks

Duane

Re: Intensity Shuttle help needed

PostPosted: Mon Jul 22, 2019 8:52 pm
by lockhartgary
Assuming you are located in the USA:

Check the settings for the Desktop Video Utility (Video Output Section)and Media Express (Edit -> Preferences -> Project Video Format). I have mine set to NTSC for both applications. Both setting must match. Also, make sure you have the LOG AND CAPTURE tab selected in Media Express.

I know all of the above sounds elementary, but worth making sure of.

Re: Intensity Shuttle help needed

PostPosted: Tue Jul 23, 2019 2:46 am
by TassieDorn
Thanks for the reply lockhartgary,

I am in Australia and have everything set to PAL and have the Log and Capture tab selected.

I agree, everything is works making sure of cause it may be something so simple....

Re: Intensity Shuttle help needed

PostPosted: Tue Jul 23, 2019 8:34 am
by Xtreemtec
Well you cant just capture a VHS.. While it does look kind of good on tv.. The capture hardware needs a rock stable video sync signal which VHS and any other tape does not provide. Search the forum for TBC (Time Base Corrector)

Re: Intensity Shuttle help needed

PostPosted: Tue Jul 23, 2019 10:22 pm
by TassieDorn
Hi Xtreemtec,

Should I be getting something through the Shuttle though? I am at the stage of thinking that the shuttle is faulty or I am doing something wrong.

Re: Intensity Shuttle help needed

PostPosted: Wed Jul 24, 2019 8:14 am
by Christian Paire
hello, you should use composite not componant if your vhs out is composite

Re: Intensity Shuttle help needed

PostPosted: Thu Jul 25, 2019 7:53 am
by TassieDorn
Thanks Christian,

I am now at least getting something through. Flashes, but it is better than it was.

Re: Intensity Shuttle help needed

PostPosted: Thu Jul 25, 2019 11:05 am
by ryclark
As mentioned previously you will need some sort of TBC to make the conversion happen properly with the Shuttle I'm afraid.

Re: Intensity Shuttle help needed

PostPosted: Fri Jul 26, 2019 7:26 pm
by louboulay
hello I need help I install Avid MC 2019.7 with BM intensity Shuttle USB 3.0 when I open AVID I see that it is related to my BM at the top of my software but I have no image and sond tanks

Re: Intensity Shuttle help needed

PostPosted: Sat Jul 27, 2019 9:22 am
by Christian Paire
Hello, you may find on ebay a rather cheap CYP CTB 100 time base corrector or any more robust TBC to stabilize signal ; you'll find many posts about this very problem on the forum

Re: Intensity Shuttle help needed

PostPosted: Sun Jul 28, 2019 4:01 am
by TassieDorn
Thanks for the reply guys,

I have a TBC on the way and should be ready to go as soon as it arrives.

Thanks for the help

Re: Intensity Shuttle help needed

PostPosted: Sun Jul 28, 2019 3:54 pm
by Greg_E
The other question might be, do these tapes have macrovision copy protection? I used to get the flashing when I was trying to deal with that, but a TBC usually fixes it.

Re: Intensity Shuttle help needed

PostPosted: Mon Jul 29, 2019 2:06 am
by TassieDorn
These tapes don't have copy protection, they are home videos, but they are quite old, so tapes are not in the best condition.

Re: Intensity Shuttle help needed

PostPosted: Mon Jul 29, 2019 10:23 am
by Xtreemtec
Not great condition equals Sync is all over the place.. Hope your TBC is able to recover it properly.

Re: Intensity Shuttle help needed

PostPosted: Thu Aug 01, 2019 8:08 am
by TassieDorn
Thanks Xtreemtec