- Posts: 3
- Joined: Tue Feb 26, 2013 5:28 pm
Dear all,
I am having problem with my SDI out port as it seems that nothing is transmitted out. I do not have SDI-In monitor hence I am using a SDI to HDMI Converter (Battery Converter from Blackmagic Design too) and nothing seems to be transmitted out since last two weeks. I have managed to get signal out of this port before but we have never touched that port since then and suddenly it is not working for the past 2 weeks.
Does anyone else encountered such problem before? I have tested with another SDI-HDMI converter and a few cables. I think it is definite now that the SDI Port is burst. Anyway, do shed me some light if any of you have faced same problem before and would love to hear your solution.
How or what is the procedure to send the BMCC back? In the Support page of the Blackmagicdesign, my country "MALAYSIA" has not technical representative for repairing. Should I send it back to Melbourne as sending it back to USA (where I bought the camera) will cost a lot too.
How long does it take for Blackmagic to fix the SDI issue at the end of the day?
Thanks in advance to those who might shed some light here.
I am having problem with my SDI out port as it seems that nothing is transmitted out. I do not have SDI-In monitor hence I am using a SDI to HDMI Converter (Battery Converter from Blackmagic Design too) and nothing seems to be transmitted out since last two weeks. I have managed to get signal out of this port before but we have never touched that port since then and suddenly it is not working for the past 2 weeks.
Does anyone else encountered such problem before? I have tested with another SDI-HDMI converter and a few cables. I think it is definite now that the SDI Port is burst. Anyway, do shed me some light if any of you have faced same problem before and would love to hear your solution.
How or what is the procedure to send the BMCC back? In the Support page of the Blackmagicdesign, my country "MALAYSIA" has not technical representative for repairing. Should I send it back to Melbourne as sending it back to USA (where I bought the camera) will cost a lot too.
How long does it take for Blackmagic to fix the SDI issue at the end of the day?
Thanks in advance to those who might shed some light here.