Banding Issues BMPCC

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kan4o

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  • Joined: Sat Aug 31, 2013 10:19 pm

Banding Issues BMPCC

PostFri Sep 13, 2013 7:50 pm

I have this really awful problem with the Pocket camera. On higher ASA settings (400 and up) vertical banding appears through the whole image. Even the focus peaking picks it up. It's the exactly same problem that the guys at cheesycam where having. I wrote to BM but for a week or so I have not received an answer, so I decided to share my problem with the community. What do you think I should do.

PS: of course I have the blooming as well. ;)
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Dimitar Solakov
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Paul Kapp

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Re: Banding Issues BMPCC

PostFri Sep 13, 2013 8:09 pm

Try updating firmware but you will probably have to RMA it.
It's not banding though, may be a defective sensor.
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kan4o

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Re: Banding Issues BMPCC

PostFri Sep 13, 2013 8:14 pm

I just updated it with the latest firmware and nothing.
I'm not very technically adequate, sorry for the wrong label. :)
Dimitar Solakov
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Tony Rivera

Blackmagic Design

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Re: Banding Issues BMPCC

PostFri Sep 13, 2013 9:27 pm

Kan4o,

You may have emailed our Euro offices and I don't have access to their tech support email system. I can't speak for them on their email support flow but feel free to call in and speak to someone in regards to this.

http://www.blackmagicdesign.com/company
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kan4o

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Re: Banding Issues BMPCC

PostFri Sep 13, 2013 9:39 pm

Tony,

I send a message to Joshua Helling. Do you think I should return the camera?
Dimitar Solakov
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Tony Rivera

Blackmagic Design

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Re: Banding Issues BMPCC

PostFri Sep 13, 2013 9:50 pm

He's currently at IBC which could be the reason you haven't received a response. I can't really speak as to the banding you're witnessing because I haven't any hands on time with the camera myself which is why I would suggest calling the support people first and seeing what they would suggest. Also, maybe check the new firmware update to see if that could correct it. As of now, those are my best suggestions.
Support: http://www.blackmagicdesign.com/support
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