Tue Oct 08, 2013 9:41 am
Hello everybody, I've got some problems with one of my BMCCs. I'm located in Germany but this one was bought in the UK - simply cause at this time (about one year ago) there was non available in Germany. From the first day on the Camera had some issues. Mostly the Battery which goes down to 75% after seconds and so on. It's not a big problem to me 'cause I'm shooting with V-Battery Power anyway and I had a lot of work to do so I used it anyway and decided to send it in for repair later. Cause of the Country I bought it from, I had to send it to the UK. Almost two month later I received it back, nothing repaired at all. As the camera was first checked, UK wrote me that they see the battery issue and it will be fixed. However, in the End nothing was fixed - even worse, since the Camera came back I have huge issues with the recorded files. About one out of twenty is broken. No matter if I'm recording in RAW or ProRes, not matter which SSD I'm using. Most of the time I'm shooting on SanDisk Extreme 480GB SSDs, all of the were formatted, tested and all are 100% okay.
Du you have any suggestions what I can try to do? I rather not wait for two month to have a more broken cam back.
Cheers, Max!
Max Biber // BIBERFILM // Germany