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Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Wed Feb 26, 2014 3:34 am
by Shane Oconnor
Just got my BMPC 4k out of the box. Everything was looking fine and dandy, so I decided to update to the latest firmware that was released yesterday, 1.6.2.

Once I was updated and rebooted I immediately noticed that a column of pixels were stuck. I did a quick recording and it is indeed on the final product.

Link to full size album: http://imgur.com/a/geSLM

I was able to successfully revert back to 1.6.1 and the dead column of pixels went away, so just be aware that your camera may freak as mine did with the new software.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Wed Feb 26, 2014 7:26 am
by Adam Simmons
Make sure you report it to BM support otherwise they will never know as this is a user forum and they rarely come in here

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Wed Feb 26, 2014 2:55 pm
by Jason R. Johnston
Adbear wrote:Make sure you report it to BM support otherwise they will never know as this is a user forum and they rarely come in here


How is this a user forum?

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Wed Feb 26, 2014 3:03 pm
by ryanJenkins
i have the same issue, but the firmware actually made me jump from 1 line to 3 lines of blue/green/junk. This in conjunction with the banding is really really annoying/unusable for us. here is an image of 400asa with the iris closed to see the lines that exist right in the camera.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Wed Feb 26, 2014 4:20 pm
by Adam Simmons
Jason R. Johnston wrote:
Adbear wrote:Make sure you report it to BM support otherwise they will never know as this is a user forum and they rarely come in here


How is this a user forum?

Because it's mostly used by users. The moderators have often said that if you want to make sure tech support know about an issue then contact them directly.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Thu Feb 27, 2014 1:47 pm
by Jorgen Ellefsen
I had the same problem.
What I noticed was that when the camera got warm, it changed from blue to green-ish and sometime almost completely gone.
I contacted my vendor and they accepted to take it in, So i'm sending my camera back today.
Though, I turned it on today after a few days of being off and the column has never been as bright and blue.

I doubt its a SW problem, I blame the sensor...

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Thu Feb 27, 2014 3:32 pm
by Homer Gaijin
I was loving it till… sigh, firmware update gave me vert noise pattern.

iso200 with some gain
Image

Homer Gaijin

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 5:29 pm
by ryanJenkins
any solutions found for the noise lines yet?

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 5:58 pm
by Andrew Hunter
Check out the FPN removal thread

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 6:51 pm
by Dillon McEvoy
I haven't updated firmware yet, is it better if I don't for the time being? Still running on the original firmware from the factory, I've only had the green screen issue once, but the camera is performing like a champ so far. I would hate to introduce an issue by updating to the newest firmware.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 7:37 pm
by Steve Holmlund
Has anyone had any problems on the BMPCC upgrading to the 1.6.2 firmware? I'm at 1.5.1 and I generally like to stay current. Are there noticeable benefits to upgrading? Just a little gun-shy; probably due to reading too many posts here.
Thanks.
Steve

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 8:16 pm
by Mubarak Almubarak
Steve Holmlund wrote:Has anyone had any problems on the BMPCC upgrading to the 1.6.2 firmware? I'm at 1.5.1 and I generally like to stay current. Are there noticeable benefits to upgrading? Just a little gun-shy; probably due to reading too many posts here.
Thanks.
Steve


No, the firmware will not change anything in the BMPCC. it fixes a "rare" problem with some of the production cameras BMPC 4K

http://forum.blackmagicdesign.com/viewtopic.php?f=2&t=19354

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 8:36 pm
by Justin Denton
I also like to keep my software up to date. I have the BMPCC as well and I updated to 1.6.2. Just had a full shoot yesterday and everything came back normal, so I say upgrade away if you are like me and just want to be running the current version. No good reason to do so other than saying we are running 1.6.2 though :-)

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 9:35 pm
by Shane Oconnor
Update on this matter for anyone who might be experiencing the same sort of thing.

Last night I turned the camera on and the line of stuck came back.

This morning I turned on the camera and the line was gone.

So it sounds like its really is a dud sensor issue rather than software.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 9:42 pm
by Andrew Hunter
Shaneoconnor1 wrote:Update on this matter for anyone who might be experiencing the same sort of thing.

Last night I turned the camera on and the line of stuck came back.

This morning I turned on the camera and the line was gone.

So it sounds like its really is a dud sensor issue rather than software.


Not necessarily, temperature has a big influence that sort of thing. I've posted a way to do a blackshade yourself in this thread: viewtopic.php?f=2&t=19422

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 10:34 pm
by Shane Oconnor
For kicks I updated the firmware back to 1.6.2 and got even more lines. Same temperature. Just a few minutes apart.

Image

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sat Mar 01, 2014 11:03 pm
by Marcel Beck
Homer Gaijin wrote:I was loving it till… sigh, firmware update gave me vert noise pattern.

iso200 with some gain
Image

Homer Gaijin


That looks beautiful, how far did you push it?

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Sun Mar 02, 2014 12:40 am
by CaptainHook
Jason R. Johnston wrote:How is this a user forum?

When you register, the first line says this:
Our aim is to have a friendly and respectful forum for Blackmagic Design customers to assist each other with ideas, technical advice and discussions on creativity.

Customers assisting each other sounds like a user forum to me.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Mon Mar 03, 2014 11:09 pm
by varnaipet

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Thu Mar 13, 2014 12:04 pm
by Homer Gaijin
Marcel Beck wrote:
Homer Gaijin wrote:I was loving it till… sigh, firmware update gave me vert noise pattern.

iso200 with some gain
Image

Homer Gaijin


That looks beautiful, how far did you push it?


a little over a stop. i'll pm you the original dpx
-Homer Gaijin

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Fri Mar 14, 2014 7:22 am
by James Milner-Smyth
Just had the exact same thing: whole vertical column of stuck/dead pixels.

Looks like we should have checked here first before updating!

This is a zoom in to see the issue more clearly.

Re: Firmware 1.6.2 kills a column of sensor pixels!

PostPosted: Fri Mar 14, 2014 5:58 pm
by Dillon McEvoy
This is why I am running the firmware it came with out of the box! No way I'm updating until this issue disappears :)