- Posts: 40
- Joined: Sun Mar 26, 2017 9:14 pm
- Location: Romania
Have you called BMD Support for your region? They may be able to help you get your camera working.
You can try to power the camera from the 4-pin XLR and the AC/DC adapter?
I'm not sure if your camera is On but the built-in LCD monitor is black or your camera will not power On.
You can also try to update the firmware to 4.4 via the USB connection to your computer. Even though you may not see anything, it's possible the Camera Update program on the computer will detect it and update the camera firmware and all will be well.
If it's just the monitor that won't respond, do you have an external monitor you can plug into either the front 3G SDI or the rear 12G SDI to get operational again.
Such a horrible time to have the camera fail. Good luck!
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