Camera 4.4 Update

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Robert Niessner

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Re: Camera 4.4 Update

PostThu Jun 29, 2017 6:44 am

Jamie LeJeune wrote: The native iPhone camera app automatically adjusts white balance+tint to the scene it's exposing.


That's not correct. In the native iPhone camera app you can keep pressing your finger onto the screen until it will lock exposure, focus and white balance. On the right of the square is a little sun symbol which can be dragged up or down to change the fixed exposure.
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Adam Silver

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Re: Camera 4.4 Update

PostThu Jun 29, 2017 7:07 am

Jamie LeJeune wrote:
Adam Silver wrote:I'm going to be shooting on Sunday and will use 4.3.1 first having someone use an iPhone to shoot the LCD while I'm shooting. Then I'll upgrade to 4.4 and shoot again and see if there is a change in the LCD monitor color.
Adam


You'll need to use an app like Filmic Pro that allows you to lock down the white balance on the iPhone to see any difference in color balance. The native iPhone camera app automatically adjusts white balance+tint to the scene it's exposing.


Thanks for letting me know about that, Jamie.

Adam
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John Richard

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Re: Camera 4.4 Update & Blackmagic Camera Control 1.0

PostThu Jun 29, 2017 1:16 pm

timbutt2 wrote:
Tim Schumann wrote:There hasn't been a lot of demand for DNx so far...
We get the occasional request for it but there has only been minor interest from a handful of people so far.

Regarding extra resolutions - we already support a massive amount of resolutions and formats on these cameras and are unlikely to add more resolution options.

I have had at least 2 clients who would have preferred recording in the DNx codec. There are some Windows based people I work with who would prefer to also have DNx for Post-Production over ProRes. If you guys could make it available it would at least help in those instances. Otherwise, I see your point about little demand.


Here is yet another vote for DNx please. And it was a BM promised codec.
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Greg Huson

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Re: Camera 4.4 Update - Apps I'd use!

PostFri Jun 30, 2017 2:15 am

Hey App Designers - I haven't looked at the correct page in the manual yet, but I assume you can access the meta data entry panel.

Can someone please make an app that's basically ONLY for the script supervisor or a PA? One that allows external entry of metadata like scene description, take number, etc. The kind of stuff that's useful, but no one in their right mind would sit and type into the camera using the touch screen.

Please.
GH
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Jamie LeJeune

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Re: Camera 4.4 Update

PostFri Jun 30, 2017 3:07 am

Robert Niessner wrote:That's not correct. In the native iPhone camera app you can keep pressing your finger onto the screen until it will lock exposure, focus and white balance. On the right of the square is a little sun symbol which can be dragged up or down to change the fixed exposure.


That's cool. Didn't realize that. Thank you for the correction Robert :)
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Adam Silver

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Re: Camera 4.4 Update & Blackmagic Camera Control 1.0

PostFri Jun 30, 2017 5:02 am

Daniel Rheaume wrote:
Adam Silver wrote:I also noticed that the LCD image coming from the sensor looks very red and blown out. When I look in the viewfinder, it looks perfect. It also records as expected.

Adam


Adam,
My Ursa Mini Pro also has a very noticeable color cast to it. To my eye, it almost looks like the LCD's color temperature is way too warm. Additionally, I get that oversaturated blown out effect you describe. To me, it almost looks as if you applied a film to rec.709 conversion LUT to footage already in Rec.709. I of course eliminated that possibility ;) Like you, the footage itself appears normal.

I have an open support ticket right now about this where the rep said that although their techs analyzed my pictures of the LCD vs a Ninja Blade and found there to be a large discrepancy, that this was within spec. He also stated there may be a possibility of improving LCD color in a future firmware update, but when I asked him if it was in development or not, I never received a confirmation about that.

Additionally, I took my UMPro to the Portland BM Roadshow to have them take a look. They also noticed a discrepancy, but said none of the screens are calibrated (to a standard like rec.709 I assume?), and that my color was not unusually bad.

I still think it looks pretty bad, and I could never trust it for any kind of color reference at this point, unlike my Canon DSLR LCD, which somehow was reasonably accurate.


Personally, I'm really hoping the firmware update is more than just "a future possibility"...


Hi Daniel,

I'm seeing the same thing, and I noticed a change after I upgraded my firmware. I didn't notice it at all using 4.3.1. I'm going to test it this Sunday with the old firmware versus the new firmware.

Adam
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guy.pinto

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Camera 4.4 Update drops frames

PostFri Jun 30, 2017 9:25 am

Hi,

I'm using my Ursa Mini Pro with the Atoch C2S (CFast to SSD adapter) and Samsung 850 Pro SSD's.
After upgrading to firmware v4.4 the camera is dropping frames only on CFast slot 1. The frames are being dropped even with lower CODECs, something that never happened in the past even not when recorded 4.6K RAW.

Slot 2 is working fine as usual.

Tried to check with other SSD's - still drops.
Tried connecting the SSD's to slot number 2 on the Atoch C2S and the cable to CFast slot 1 on the camera - still dropping frames, so it's not the Atoch.

What do you suggest?
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Robert Niessner

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Re: Camera 4.4 Update

PostFri Jun 30, 2017 12:20 pm

Jamie LeJeune wrote:
Robert Niessner wrote:That's not correct. In the native iPhone camera app you can keep pressing your finger onto the screen until it will lock exposure, focus and white balance. On the right of the square is a little sun symbol which can be dragged up or down to change the fixed exposure.


That's cool. Didn't realize that. Thank you for the correction Robert :)


You are welcome. I think the locking feature has been added with iOS7 and the manual exposure with iOS8.
Robert Niessner
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rick.lang

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Camera 4.4 Update

PostSat Jul 01, 2017 12:01 am

Occasionally I would have audio silence for about ⅓" at the start of a couple of clips in a shoot. On a Wednesday, running with the 4.4 firmware on the URSA Mini 4.6K PL camera, recording 2K raw 3:1 60 fps, I had frequent problems with what seems it might be delayed audio from 20 to 40 frames but typically close to 30 frames off at the beginning of many clips. This makes for a lot more work in post. Getting concerned now and the camera is beyond warranty.

I'm using XLR In from the Sennheiser MKH416 and don't think that's the problem as the majority of clips are fine but I can't predict when one will have the delayed audio start.

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Michael Ellison

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Re: Camera 4.4 Update & Blackmagic Camera Control 1.0

PostSat Jul 01, 2017 11:56 pm

Tim Schumann wrote:We are also not ruling out doing our own version of this for Android or iPhone if there is enough demand but iPad Mini is a good size for the interface and as we announced at NAB, that is what we are starting with.


An iPhone app would be great ! I have an SE, and would love if you could just clone the ursa mini screen so we have a video feed as well, thanks
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Daniel Rheaume

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Re: Camera 4.4 Update

PostSun Jul 02, 2017 4:49 am

May have found another bug, but I'm not in front of my camera right now to double check...

On 4.3.1 I was able to have my front SDI send a signal with LUT applied.
Tried to do this the other day on a shoot with 4.4 installed and I could not get the feed to display the LUT. Moving the SDI cable to the rear SDI provided me with a feed with LUT applied.

I checked my settings to make sure I was sending the right things to the front SDI, and everything appeared normal, though it's possible I missed something. I'll check this again in the coming days.

Thanks!
-Daniel
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Daniel Rheaume

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Re: Camera 4.4 Update & Blackmagic Camera Control 1.0

PostSun Jul 02, 2017 4:53 am

Adam Silver wrote:
Daniel Rheaume wrote:
Adam Silver wrote:I also noticed that the LCD image coming from the sensor looks very red and blown out. When I look in the viewfinder, it looks perfect. It also records as expected.

Adam


Adam,
My Ursa Mini Pro also has a very noticeable color cast to it. To my eye, it almost looks like the LCD's color temperature is way too warm. Additionally, I get that oversaturated blown out effect you describe. To me, it almost looks as if you applied a film to rec.709 conversion LUT to footage already in Rec.709. I of course eliminated that possibility ;) Like you, the footage itself appears normal.

I have an open support ticket right now about this where the rep said that although their techs analyzed my pictures of the LCD vs a Ninja Blade and found there to be a large discrepancy, that this was within spec. He also stated there may be a possibility of improving LCD color in a future firmware update, but when I asked him if it was in development or not, I never received a confirmation about that.

Additionally, I took my UMPro to the Portland BM Roadshow to have them take a look. They also noticed a discrepancy, but said none of the screens are calibrated (to a standard like rec.709 I assume?), and that my color was not unusually bad.

I still think it looks pretty bad, and I could never trust it for any kind of color reference at this point, unlike my Canon DSLR LCD, which somehow was reasonably accurate.


Personally, I'm really hoping the firmware update is more than just "a future possibility"...


Hi Daniel,

I'm seeing the same thing, and I noticed a change after I upgraded my firmware. I didn't notice it at all using 4.3.1. I'm going to test it this Sunday with the old firmware versus the new firmware.

Adam


Thanks for the reply, Adam.
I definitely experienced it on 4.3.1 on my camera, but I think to a lesser degree. It seems to have gotten worse after 4.4, but I cannot be sure about that because I didn't take before and afters or look at it purposefully. I just recall hoping that it would be better with 4.4 and feeling like if anything it was more pronounced.
I installed 4.3.1 when I first got the camera before really using it at all, so I had no reference prior to that.

Thanks!
-Daniel
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rick.lang

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Re: Camera 4.4 Update

PostMon Jul 03, 2017 3:08 pm

May not be helpful, as I primarily rely upon my BM Viewfinder, but I haven't noticed any change in the images on my LCD under Camera Update 4.4 on the UM4.6K PL camera.


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Adam Silver

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Re: Camera 4.4 Update

PostTue Jul 04, 2017 2:44 am

I was wrong about my LCD screen on my UMP having a red tint and image looking blown out on 4.4. I rolled back to 4.3.1, and the screen looked exactly the same. The issue is with my LCD screen. I rarely use it. I use the URSA Viewfinder 99% of the time.

I'm going to contact support about it on Wednesday.

Adam
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thomas bruegger

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Re: Camera 4.4 Update

PostTue Jul 04, 2017 7:50 am

still no hotfix for Firmware 4.4 and the audio level reset bug..... its really bad! i wonder how many audio recordings got screwed because of that.
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James Alexander Barnett

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Re: Camera 4.4 Update

PostTue Jul 04, 2017 9:01 am

Not sure it this is related to the new firmware, but I had a fault line through some of my recorded footage yesterday (sort of like dead pixels), will upload examples when I get chance, fortunately a power cycle corrected it and it went back to normal.
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Johannes Jonsson

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Re: Camera 4.4 Update

PostTue Jul 04, 2017 10:52 am

It would be great I think getting those grate scopes that were added to Video Assist with the 2,5 firmware? I would like to see them in URSA :)
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Florian Duning

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Re: Camera 4.4 Update

PostTue Jul 04, 2017 9:40 pm

Hi,

I have also got a short line of faulty pixels in a few interviews I shot today. It was below the center of the image and mostly visible during darker images as a very dark cluster/line of pixels and nearly invisible in brighter shots. After a battery change it went back to normal. I've only noticed it after the shoot.
My hard nearly stopped, because i thought it is permanent damaged, but until now I could not reproduce the glitch.

I am on firmware 4.4 and it has never happened before. Not sure if it is firmware related or not.

Best regards,
Florian
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Daniel Rheaume

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Re: Camera 4.4 Update

PostWed Jul 05, 2017 1:03 am

Adam Silver wrote:I was wrong about my LCD screen on my UMP having a red tint and image looking blown out on 4.4. I rolled back to 4.3.1, and the screen looked exactly the same. The issue is with my LCD screen. I rarely use it. I use the URSA Viewfinder 99% of the time.

I'm going to contact support about it on Wednesday.

Adam


Adam,
Would love to hear what they say, because they weren't much help when I reported mine. Please let us know what they think about your LCD.

Thanks!
-Daniel
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Adam Silver

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Re: Camera 4.4 Update

PostWed Jul 05, 2017 2:13 am

Will do!


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James Alexander Barnett

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Re: Camera 4.4 Update

PostWed Jul 05, 2017 7:51 am

Here is a screen grab of the interview I did when I noticed the problem, as mentioned I'm not sure if its v4.4 related however I have never seen this before and it went away after a power cycle.

At first I thought it was a problem with the LCD, however the line was in the viewfinder too so I instantly thought not good, let hope this doesn't start happening frequently.

Fault Line.jpg
Fault Line.jpg (296.67 KiB) Viewed 975 times


Fault Line Enlaged 01.jpg
Fault Line Enlaged 01.jpg (426.77 KiB) Viewed 975 times


Fault Line Enlaged 02.jpg
Fault Line Enlaged 02.jpg (475.78 KiB) Viewed 975 times
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Florian Duning

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Re: Camera 4.4 Update

PostWed Jul 05, 2017 11:53 am

This looks nearly identical to my "pixel defect". Mostly visible in darker parts, nearly invisible in brighter areas. Also went away after a power cycle. It first showed up in a shot after the camera was close to a magnetic HMI ballast while striking the HMI. Maybe it was some kind of electromagnetic interference that got stuck in the sensor signal path or it is indeed firmware related. I am also running 4.4 and was unable to reproduce this issue since the one time it happened.
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Adam Silver

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Re: Camera 4.4 Update

PostTue Jul 11, 2017 4:56 am

I wanted to update you all on my stupidity. I claimed that I had issues with my LCD on my UMP after updating to 4.4. Well, I went back to 4.3.1 and discovered that I had the same issue, What I wasn't paying attention to was that a 3D LUT was activated on the LCD only. I apparently saved that setting to one of my profiles, and so even when resetting everything, I would activate the profile and that one setting would turn on.

Ugh. Sorry for not being as thorough as I should have been.

Adam
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Tim Schumann

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Re: Camera 4.4 Update

PostTue Jul 11, 2017 5:25 am

Thanks for confirming Adam. Glad you got it sorted.

Yes you always need to be wary of if you are looking with a 3D LUT applied or not and if it is the right LUT because a LUT for the wrong Dynamic Range settings can totally change how your image looks.

There should be no color difference at all on your camera between 4.3.1 and 4.4 on the LCD.
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Daniel Rheaume

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Re: Camera 4.4 Update

PostWed Jul 12, 2017 12:32 am

Adam,
Thanks for the update! We must have been experiencing different issues, because my camera
exhibited the behavior without any presets or LUTS applied. Hearing yours was just user error, I guess I'll be accepting the (to me) unusually warm color temperature of my UMPro's LCD.

Also, as an update to my possible bug find when trying to send a LUT through the front SDI - It worked fine when I shot yesterday, so who knows. Maybe the camera just needed a reset or something that day?

All concerns aside, I love this company and their products. I feel so lucky to get to use these kind of tools!
- Daniel
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Adam Silver

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Re: Camera 4.4 Update

PostWed Jul 12, 2017 4:14 am

Tim Schumann wrote:Thanks for confirming Adam. Glad you got it sorted.

Yes you always need to be wary of if you are looking with a 3D LUT applied or not and if it is the right LUT because a LUT for the wrong Dynamic Range settings can totally change how your image looks.

There should be no color difference at all on your camera between 4.3.1 and 4.4 on the LCD.


No problem, Tim. I'm going to wait until the audio volume adjustment is fixed in 4.4.1. It's not a huge deal, but I know I'll forget to change it after booting up the camera. :)

Adam

PS Thanks for being so active on the forum and helping us all out.
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Ivon Visalli

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Re: Camera 4.4 Update

PostThu Jul 13, 2017 12:18 am

Adam Silver wrote:PS Thanks for being so active on the forum and helping us all out.

Yes, Tim, thank you for spending time on the forum.

Also, one more vote for DNx.
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Frank Glencairn

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Re: Camera 4.4 Update

PostSat Aug 12, 2017 8:08 pm

Just found out, that the iris on my Canon 17-55 2.8 isn't working anymore with the latest update.
Anybody else run into the same problem?
http://frankglencairn.wordpress.com/

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rick.lang

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Re: Camera 4.4 Update

PostWed Aug 16, 2017 6:09 pm

With a secure format of the SSD, you've written zero to every block so the device is ready to Write when you record without having the extra initial step of needing to do an Erase.


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Marc Martinez

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Re: Camera 4.4 Update

PostWed Aug 16, 2017 11:57 pm

Hey guys. I cant get iPad Camera Control to recognize my UMP.

I've just updated UMP to 4.4. Turned Bluetooth ON. Launched Camera Control. It just hangs on "Searching for cameras...." Tried different combinations of launching devices. Rebooting with switch as well as buttons. Turning Bluetooth on and off. All the usual troubleshooting options.

Any thoughts?

Brand new iPad (5). UMP 4.4 Camera Control App 1.0
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