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Fan noise

PostPosted: Wed Apr 03, 2013 1:57 am
by Felix Steinhardt
Hoho,

cameras´ working almost flawless but I think the fan is broken. It´s way too loud and is picked up by a boom mic severel meters away. You can even hear the camera from another room.

I uploaded a wav file from a raw recording
http://www.kameraverleih-karlsruhe.de/s ... nnoise.wav

Internal mic is set to the standard 50%.

Can BMD just send a replacement fan? I already had a look at the fan (oddly shaped and glued in...) so it´s no problem for me to exchange it.

Re: Fan noise

PostPosted: Wed Apr 03, 2013 2:01 am
by Darryl Gregory
Wow! yeah that has way to much noise, I would ask for replacement fan ASAP.
I own 2 BMC's now and both have fans that are extremely quiet in comparison.

Re: Fan noise

PostPosted: Wed Apr 03, 2013 2:18 am
by Felix Steinhardt
I just sent a mail to info-euro@blackmagicdesign.com
I hope this is the right support adress as I´m in Germany.

I´m a little scared that they might want to exchange the camera and I don´t want that at all because it has no other flaws, no hot/dead pixels, no rolling noise, just perfect.

Re: Fan noise

PostPosted: Wed Apr 03, 2013 2:26 am
by Darryl Gregory
Felix Steinhardt wrote:I just sent a mail to info-euro@blackmagicdesign.com
I hope this is the right support adress as I´m in Germany.

I´m a little scared that they might want to exchange the camera and I don´t want that at all because it has no other flaws, no hot/dead pixels, no rolling noise, just perfect.


The fan is "USER REPLACEABLE" no need to send the camera back just yet :mrgreen:

Re: Fan noise

PostPosted: Wed Apr 03, 2013 2:30 am
by Peter J. DeCrescenzo
Felix Steinhardt wrote:... Can BMD just send a replacement fan? I already had a look at the fan (oddly shaped and glued in...) so it´s no problem for me to exchange it.


Instructions on how to replace the BMCC fan are on page #52 in the user manual.

Re: Fan noise

PostPosted: Wed Apr 03, 2013 2:44 am
by Felix Steinhardt
Oh...Ok, just looked at the manual for the first time :? :lol:

Re: Fan noise

PostPosted: Wed Apr 03, 2013 5:12 pm
by Nick Smith
So that's not a normal amount of fan noise from it? I just assumed it was due to the internal microphone being placed too close to the fan and have been dealing with it this whole time...

Re: Fan noise

PostPosted: Wed Apr 03, 2013 5:22 pm
by Felix Steinhardt
No, have a listen at Christan´s wav file

viewtopic.php?f=2&t=4273&hilit=fan+noise#p26492