UMP locked up.

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Devon Collins

  • Posts: 6
  • Joined: Thu Jul 27, 2017 12:54 am

UMP locked up.

PostThu Mar 01, 2018 6:32 pm

Hey all. My UMP seems to be locked up. I don't know if it is something that I'm doing(or not doing) or if it's more serious.

Currently when I turn the camera on, I don't get any information. The information display on the back of the monitor doesn't come on and I can't access any of the menus. I can see an image on the display. But I have no controls on the display. When I hit menu, nothing comes up. Nothing happens when I hit any of the other buttons. I can't record or perform any other function. I tried updating the camera software, but that didn't work. Has this happened to anyone else?
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Dennis Sørensen

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  • Location: Denmark

Re: UMP locked up.

PostFri Mar 02, 2018 12:17 pm

What happens when you swipe up/down on the screen?..
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Devon Collins

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Re: UMP locked up.

PostFri Mar 02, 2018 4:13 pm

Dennis Sørensen wrote:What happens when you swipe up/down on the screen?..


Nothing. Absolutely noting happens.
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Michael Odhiambo

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  • Joined: Sun Feb 24, 2013 8:27 pm

Re: UMP locked up.

PostFri Mar 02, 2018 7:43 pm

Devon Collins wrote:
Dennis Sørensen wrote:What happens when you swipe up/down on the screen?..


Nothing. Absolutely noting happens.


MIne has the same issue. Record this anomaly and try and replicate the process to show the issue. Then send it to tech support. They will issue an RMA.

Mine got to bad i have no picture on the screen. Don't wait until its completely gone.

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