UMP smoked :-(

My UMP gave up today and left a sense of burned electronics in the air.

Is the SSD recorder and VA 4k powered from battery plate D-tap to much?

13 months since Invoice. What is the warranty on that piece?

Jerry

Sounds like you need to contact your local BM Support office for a RMA/Repair.
Cheers

Sounds like you need to contact your local BM Support office for a RMA/Repair.
Cheers

Sure, but questions remains. Is that a setup some kind of overload, and is warranty 12 months?

Jerry

My UMP gave up today and left a sense of burned electronics in the air.

Is the SSD recorder and VA 4k powered from battery plate D-tap to much?

13 months since Invoice. What is the warranty on that piece?

Jerry

We can't tell from over here on the internet what caused your issue. There are lot's of things that could have gone wrong here.

I would imagine if there was a genuine fault with the camera, that if you contact BMD support, they will look after you.

JB

What an excellent support and customer service from Blackmagic UK!

Rma fixed Monday, FedEx picked up Tuesday, a new Camera, in my office, in Sweden Friday.

Impressed, bravo!

Jerry