Ursa mini 4.6K green inner glass- where to buy replacement?

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Krzysztof Gluszek

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Ursa mini 4.6K green inner glass- where to buy replacement?

PostFri Jul 20, 2018 7:34 pm

Hi, i cannot believe this happened but i have just damaged blue/green glass which covers the ursa mini 4.6k sensor. I was cleasing the sensor and the glass slipped from the suction cup and shattered on the floor... What now - it there possibility to buy a replacement? Dammit, cannot believe this...
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Ryan Payne

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostFri Jul 20, 2018 8:42 pm

I'd say contact support via email or phone.

I guess it's a lesson to not be too picky about cleaning, not sure why you'd need to remove it to clean it.
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Tim Schumann

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostSat Jul 21, 2018 1:53 am

This is a spare part that BMD support will be able to order in for you.
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Krzysztof Gluszek

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostSat Jul 21, 2018 5:42 am

Good to know, thanks Tim! Thats a relief.
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Dominador

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostMon Jan 28, 2019 3:32 pm

Hi Krzysztof,

I'd like to ask if you were able to order the sensor glass replacement for your UM4.6k. And how? I need to have mine replaced as well. Thank you.
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Uli Plank

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostThu Jan 31, 2019 1:51 am

I don't know how much the one from BM costs, but what about replacing it with on OLPF by Rawlite in this situation? Contact them, I think it's available for the UM4.6K too.
They have instructional videos on how to do this too.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

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Krzysztof Gluszek

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Re: Ursa mini 4.6K green inner glass- where to buy replaceme

PostThu Jan 31, 2019 8:18 am

Hi

I coudnt find the glass anywhere so i sent the camera to blackmagic. It cost about 100-130 euro as far as i remember plus shipping.

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