
- Posts: 65
- Joined: Sat Jul 01, 2017 3:12 am
Colourberry wrote:I've watched as much as I can on the camera on YouTube and many have had to return theirs almost straight after receiving them.Chris Shivers wrote:Craig Seeman wrote:I think there are reasons for the halt (or slow down) some people aren't considering.
Most common are mentions of a component shortage or a faulty component.
Keep in mind there are issues around tooling or re-tolling or revamping the production line which could require a halt or slow down. Also, they may be working on improving Quality Control because too many returns are impacting what may be very low margins.
Just to be clear the above does not mean a part shortage or a fundamentally flawed component. It's just that in order to improve production flow and better QC, they need to take some manufacturing offline. It may mean changes to QC to catch the occasional problem cameras before they ship. And Sometimes it means testing any changes in production protocols before ramping back up.
They shipped thousands of cameras and only heard a couple of people returning their camera for repair. If it was something to worry about they would tell us. Production is not haunting it’s just so many orders.
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I did too, and the only person I can remember returning theirs was potato jet, everyone else complained about the battery life, tilting screen, and some the ssd not recognizing