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BMPCC4K start shipping

PostPosted: Wed Nov 21, 2018 7:56 pm
by rick.lang
One of the reasons for their typical slow ramp up of production volumes is that it allows them time to fine tune the manufacturing. They may be making assembly adjustments: for example, addressing that leak of backlight that some people have identified suddenly appeared in the left of the monitor. Perhaps there is a problem with reading battery strength. Perhaps there’s an adjustment related to the 3.5mm audio input at mic level. Perhaps there’s fixes for the charging red light. Some things could be physical, some software.

Sometimes they have to add or balance assembly line activities.

Speculation, but we know a lot of cameras have shipped although they have not likely reached peak production volumes yet. My guess is by December, we shall see a lot of shipments and hopefully the backlog of preorders will clear. Still no word from my Canadian supplier.

Then there’s the backlog of orders since the camera was released...!

Re: BMPCC4K start shipping

PostPosted: Wed Nov 21, 2018 7:57 pm
by Australian Image
As I mentioned elsewhere, all the early receivers like me, are beta testers for Blackmagic. :D

Re: BMPCC4K start shipping

PostPosted: Wed Nov 21, 2018 8:08 pm
by Denny Smith
Glad I canceled my Pocket 4K order, which still was not in stock last week when I checked. I ordered a Nikon Z6 last month and it came in on Monday, and I am picking it up today! I am going to wait and until the “Beta” testing is done, before considering buying the new Pocket 4K and see what issues get sorted.

I was a “Beta tester” for the original Pocket camera, survived and escaped some of the sensor blooming issues on that camera, and had to wait six months for the firmware updates to make the camera fully useable for pirduction work. But rhe MFT mount on that camera was very loose, and required a kens supoirt bracket to fix. I also had the first release of both Micro cameras, and beta tested every One Little Remote and Kim’s SBus Remote for those cameras. The Micro cameras release was excellent, no real issues, that were not addressable with firmware updates, which haloed fairly quickly.

This time round, I need more of a still camera that can do Video, as I have th Broadcast csmeras for my paid work right now. Will be interesting to see how well the Z6 video shots come out on the PixE.
Cheers

Re: BMPCC4K start shipping

PostPosted: Wed Nov 21, 2018 8:16 pm
by rick.lang
That’s a good approach, but I’m keeping my preorder. Of course I want a camera that works properly and I’m happy to wait for it rather than get in the cycle of returns. There’s another wedding on the horizon and I want to use that ISO 1250-6400 to really see how it handles things. But it’s not the end of the world to continue using the URSA Mini 4.6K camera at ISO 800.


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Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 1:53 am
by jonmgreen
I ordered on 9/5 from B&H and got my shipping notification today.

Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 9:13 am
by Bo-Ming Tong
The only way to be "fair" is for Blackmagic to direct-sell the pre-orders online themselves. The gripe appears to be that the wait time depends on which store you placed your pre-order with (and even which country) and the whole business feels like a lucky draw.

Obviously, the reseller network would love to partake in the action. Is it worth negatively impacting the relationship with the channel by going with my proposal? Do all the gripes of unfairness cause actual customer dissatisfaction in the long haul, or do they instead create an aura of high demand?

The drizzling out might have been done on purpose. No matter how much testing (in-house and beta) has been done beforehand there is going to be some surprise once it hits the field. Otherwise the major brand cameras wouldn't have had a myriad of issues upon initial release in their history. (Dust, "black dot", "star eater", could be anything, something engineering have had never thought of, despite their best care and effort.) Blackmagic is no exception and I think there have been already issues reported with the battery door. It is far better to have people waiting and crying foul of not getting their cameras soon enough then to actually ship them with minor but irritating issues.

Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 1:40 pm
by ricardo marty
I waited to place my order mostly because i didnt want the fist cameras that came out. Hoping that any kink or bug would be corrected by the time i recieved min

Ricaerdo Marty

Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 4:19 pm
by Gabe Darvas
Just got my camera today...

Low light performance is jawdropping....

Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 4:31 pm
by Lawrence Arnold
My order from B&H arrives today. I placed the order on September 1st.

Re: BMPCC4K start shipping

PostPosted: Thu Nov 22, 2018 4:42 pm
by rick.lang
Direct sell is also a lot of headaches for BMD. They’re happy to have resellers take on those headaches. Retailers with brick and mortar stores are important.


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Re: BMPCC4K start shipping

PostPosted: Fri Nov 23, 2018 5:46 pm
by Hugh Antonio
Thanks to James Westlake for the Visual Impact tip. I ordered on the 19th of October and picked it up today from their Teddington branch. Cancelled the CVP order at the same time

Re: BMPCC4K start shipping

PostPosted: Fri Nov 23, 2018 9:16 pm
by Chad Wick
Ordered September 12, and B&H shipped today. Seems like preorders are ramping up because B&H told me they would receive new shipments December 30th two days ago. Excited to receive my camera!

Re: BMPCC4K start shipping

PostPosted: Sat Nov 24, 2018 1:16 am
by Fornez
Update here as well!

Ordered September 11th just got my shipping notice!!!!!

Re: BMPCC4K start shipping

PostPosted: Sat Nov 24, 2018 3:47 am
by Justin Jackson
Shoot.. I ordered 18th.. I hope that means mine is coming soon!!

Re: BMPCC4K start shipping

PostPosted: Sat Nov 24, 2018 12:27 pm
by jpalazon
Ordered Sep/20 and B&H shipped yesterday.

Re: BMPCC4K start shipping

PostPosted: Sat Nov 24, 2018 4:57 pm
by DasRatchet
I ordere mine on september 14th and I got an email yesterday that it is finally shipping!

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 12:59 am
by ricardo marty
I ordered 26 of sept. My camera is in the bh warehouse. Hopefully i should be getting it this week.

Ricardo Marty

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 3:28 am
by JakeAnderson
ricardo marty wrote:
RandyCozzens wrote:Just a minor correction - I actually ordered October 5th from B&H. The "by the end of December" estimation from the rep does seem more and more unlikely as time goes on but I'm still hopeful. I'm thinking the bulk of the preorders were April-May and that things will speed up significantly as production ramps up and the preorders spread out from there on out.


As of this morning "BH" still has the "Available in limited quantity"tag for BMP4K. Unless they forgot to take it out probably means they have sufficient inventory to have them busy shipping for a couple of days.

Ric Marty



Hi all!
This dilemma is commonly happen when you rely on a not so reputable shipping company..
I'm running an E-commerce business and whenever I shipped goods internationally I used Parcelbound international shipping service.

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 4:22 am
by Justin Jackson
What do you mean it is in warehouse? Mine says backordered and I ordered Sept 18. If you get your ship notice before I do.. BH done forked up royaly.. I will be blasting the hell out of them. I will expect a big discount... for my sake.. I hope that is the case :D

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 1:08 pm
by ricardo marty
You need to go to your order on the bh site and click on it it will tell you the status. The orders are under your account so you must log in.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 2:13 pm
by Rustam Babayev
I pre ordered on 30th august from HOTROD and still don't hear anything from them.

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 4:43 pm
by Justin Jackson
Ricardo.. very well aware of the location of my order.. I have it automated to refresh every .01 second for the past 2 months. :D Mine still shows backordered. Online waiting on chat now.. it is possible it is being readied too.. but that you ordered a week after me and have it in warehouse.. or maybe shipping now? That is a big glaring mistake in my book.

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 5:27 pm
by ricardo marty
Indeed. Maybe theres a problem with your order. Check as soon as you can.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 5:32 pm
by ricardo marty
[]I never recieved the "instock notification" so there are glitches.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Mon Nov 26, 2018 5:43 pm
by Que Thompson
Rustam Babayev wrote:I pre ordered on 30th august from HOTROD and still don't hear anything from them.


I pre-ordered mine from hotrod on APRIL 9TH. I just got it about a 1.5 week ago.

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 7:36 am
by visalapol
I'm preorder in thailand on 22 April, still nothing no word no any thing. Why USA get most of it's, I'm wander.

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 9:17 am
by Marco Battaglia
I pre-ordered mine from CVP (UK) on April 17th. I contacted them many times, they can not estimate a delivery date...

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 10:40 am
by Robert Niessner
visalapol wrote:I'm preorder in thailand on 22 April, still nothing no word no any thing. Why USA get most of it's, I'm wander.


Funny how you see it, because in this thread have been lots of complaints that EU and Asia get most of it and US only a few...
Selective seeing :D

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 4:15 pm
by ricardo marty
My Camera is at BH but they ca't ship until next week because they've received so many during last weekend that they have a shipping backlog. Go figure.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 5:00 pm
by Justin Jackson
Ricardo did you talk to someone at BH today? I spoke to a person on chat yesterday.. dude was rather rude. Said that you and others are lying about getting notifications about in warehouse, etc. Said mine is not coming in till Dec 30. Said they got no orders, out of stock.

I am really thinking BH should not be earning our business any more when they have different reps lying about what is going on. I really like the site, details, etc.. but this really pisses me off that people ordering after me are getting notifications of in warehouse, etc. and mine says back ordered. As a software developer... in 2018.. there is no excuse at all for such discrepancies in what 2 customers are seeing on the site. Nor should their support people be assholes and say people are lying, they are out of stock if others are telling people they got a large shipment in.

Not a big big fan of Adorama.. but maybe they should be the place to shop from now on? Or are there better US based sites to find all our electronic needs from?

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 5:03 pm
by Justin Jackson
So I got to BH.. login.. shows my recent views.. the Crane 3 and the BM 4K.. BOTH say in stock. Click on either item, says coming soon. Go to my order.. says back ordered. WTF... how the hell is BH such a huge site if they cant even get their site to show the same status info for the same product in different locations? They should hire me to rewrite their web app... whoever they hired have no idea how to communicate and ensure they are all pulling the same inventory details on different pages. Really pathetic of such a large site to have such discrepancies.

Yah..little pissed. :D

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 5:43 pm
by ricardo marty
[quote="Justin Jackson"]Ricardo did you talk to someone at BH today?

Yes I've called 3 times, and they give me the same answer. Your camera is most probably there.

I click and open my account and search for my orders and my bmp4k shows in stock and in warehouse.
Though I never received an in-stock notice.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 5:50 pm
by Justin Jackson
So they are basically lying to everyone.. why? What benefit does it have in telling you its there, but another person telling me it wont be here till end of year? Do they not communicate at all in the company to their employees that deal with customers and explain how to be consistent in responses? Unbelievable they are this disorganized. I hate that they are the best overall site for this stuff too, because I would take my business elsewhere and ask everyone else to as well with the way they have been handling inquiries and everyone getting different responses, not to mention their site is inaccurate in various places. Reeks of internal problems.

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 6:05 pm
by ricardo marty
What I meant was that your camera is probably there.

Give them call instead of a chat.

Ricardo

Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 6:20 pm
by rick.lang
B&H Photo may often have the best prices due to their high volumes and selection and I’ve used them in 2016 when I was beginning to rig the Mini 4.6K. But personally I find it more rewarding to shop around for a vendor that is smaller and interested in your business. And I don’t buy from the world’s two largest online retailers (Amazon and Alibaba) on principle.


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Re: BMPCC4K start shipping

PostPosted: Tue Nov 27, 2018 6:55 pm
by Justin Jackson
Ricardo, that may be.. if they shipped Sep 12 orders.. and they truly have a large shipment..then there seems to be no reason why they wouldnt get my Sep 18 order out soon. Fingers crossed the chat guy was just an ass.

Rick, I dont disagree.. but I find amazon almost always have better prices.. and despite that I dislike the "couch potato" society we are becoming with everything delivered to us.. I find it incredibly convenient, efficient and that they take returns and pick them up with no hassles is huge. No retail store offered that other than Costco and Nordstroms from my experience. Everywhere else you dealt with someone that hated their job, didnt want to be there, etc.. and usually took way longer to drive, wait in line and get any sort of refund... and now.. refunds are sent out 7 to 21 days later. WTF.. amazon returns it within 2 days, or store credit in hours.

I do feel the pain of the brick/mortar disappearing.. I hate the idea of it.. yet.. they didnt change with the times.. or.. more to the point those that tried didnt do it right, were too late, etc. The way to go.. was offer a slick easy to use site with the ability to order, and do in store pickup or free delivery. There are stores that do this now.. but they cant compete with the scale of Amazon, even Walmart. That is the unfortunate part of these smaller places..the costs and overhead just cant match the scale of a world wide operation like Amazon. I miss radio shack... and I suspect the likes of Frys, Lowes, etc will all dry up sooner than later. Same thing in many industries. I keep telling my kids.. you need to find career that will exist.. anything in software, medics (for now), lawyers, etc.. even acting I suspect will disappear. The advancements they have made in generated actors is unreal. If they can have software that can render realistic life like actors that can do anything without having to pay insurance, salaries, etc.. I would not be surprised to see tv/movies/etc go the way of all generated life like characters. Hell animations may disappear if that is possible. Everything can look like live-action movies but be fully generated.

But I digress.. way off topic.

Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 6:34 am
by rick.lang
Lots of good points, Justin. Maybe I’m just being irrational. I want to continue dealing with people that have a moment to interact, that can remember you, that can be themselves, that manage rather than be Micro-Managed. I admit there are lots of counter arguments. My wife swears by Nordstrom’s when we lived in LA. But I look back on the wonderful bookstores that have failed in the last ten to twenty years and Amazon began with books. Sometimes it’s not about money.


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Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 7:48 am
by Justin Jackson
Agreed Rick. I get that nostalgic feeling when I see a small book store.. so rare these days. I love to browse the books even though I almost always buy on kindle now so that I can copy/paste text content (for code and such), plus the ability to bookmark, read wherever, and more so as I am aging, enlarge the fonts on the screen so I can see it! I have a subscription to a couple mags and I can not, for the life of me, read it without using my camera on my phone, zoomed in like a magnifying glass. It is awful!

Anyway.. getting way off topic. Where the heck is my dang camera!!!

Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 5:21 pm
by ricardo marty
Its not only books. Sears&kmart, Recording companies, printers, type setting companies, video stores, record stores, video post houses. And almost anything else.

A strange new world..

Ricardo

Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 5:46 pm
by rick.lang
I received an update from my Canadian reseller. No change! I’ve put it out of my mind though as I’m busy testing with the new lenses and gear in preparation for the mid-December shoot that I plan to do using the APO primes with the Anamorphot Adapter. Sometimes “better late than never” really means “better later than sooner” if there’s time to get some of the early shortcomings addressed.


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Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 10:48 pm
by Justin Jackson
Rick.. any chance anyone else around you can help you with the shoot to make up for the new cam not being in yet? Or maybe you can rent a 2nd cam for this shoot? At least you got jobs paying you money to do shoots. :D

Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 11:21 pm
by RandyCozzens
Justin, I would contact B&H if your camera still says backordered, as I ordered October 5th and my status just changed to “In Stock, Order Sent to Warehouse” as of about 10 minutes ago.

Re: BMPCC4K start shipping

PostPosted: Wed Nov 28, 2018 11:36 pm
by Spencer Acoustics
I ordered the last day of August at a small local dealer here in Garland, Tx and just got an email that my camera is in and ready to be picked up. Too bad they are closed right now but I'll swing by and get it tomorrow. Sure hope it was worth the wait. It's been so long I have kinda soured on it a bit and am not even excited about the P4K anymore. I hope that changes when I get it home and open it up! Anyways, I'll let you know my first impressions in a day or two. Hopefully the flood gates have opened any everyone else will start getting their camera soon.

Rick, I lived in Sk. for 20+ years, your camera is probably sitting in the back corner of a post office somewhere in Quebec. No one knows how it got there, but it's there!

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 2:52 am
by Matt Sharp
Another B&h pre order here.

I ordered the 7th of September, and it was delivered yesterday.

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 3:28 am
by Justin Jackson
Just charged my CCs.. so I assume that means it is going to warehouse and shipping soon as well. Would be really good if BH sales folk got their stories straight before telling people its 2 months out when its not. Hoping it is truly on its way soon!

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 3:45 am
by rick.lang
Spencer Acoustics wrote:I ordered the last day of August... Rick, I lived in Sk. for 20+ years, your camera is probably sitting in the back corner of a post office somewhere in Quebec. No one knows how it got there, but it's there!


There’s a little truth in what you’re saying. It’s just not my camera though. It’s the Sennheiser AVX MKE2 i ordered November 15. I didn’t realize it was being shipped by Canada Post that has been ordered back to work by the government today. Every day or two, my due date became a couple of days later. Now they’re back to work, they added another day anyway! I’ll be lucky to ever see that package!

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 3:50 am
by rick.lang
Justin Jackson wrote:Rick.. any chance anyone else around you can help you with the shoot to make up for the new cam not being in yet? Or maybe you can rent a 2nd cam for this shoot? At least you got jobs paying you money to do shoots. :D


Thanks, Justin. I’m sure I’ll have it by early January! You may not realize, but I’m retired and all my client work is pro bono. Actually gives me a lot of control over what I do. And I love doing it.


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Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 4:03 am
by Justin Jackson
Ah wow Rick..now that is cool! I am about 35 years from retirement... unless this BM4K and I shoot something wonderful and it goes big. :D haha. Actually laughed at that. I dont plan to retire till I am in my 80s though.. love what I do.. just want to do it for myself not for others!

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 10:16 am
by Chris Whitten
Bo-Ming Tong wrote:The only way to be "fair" is for Blackmagic to direct-sell the pre-orders online themselves.



No. I think the most logical solution is to have a network of authorised dealers.
It is actually BAD for Blackmagic if people pre-order within 24 hours of a product launch at a large dealer such as CVP or B&H, while people who order from a small outlet in October get their Pocket 4K a week or two later.
It actually makes no business sense.

Firstly, a business needs to have a professional projection on sales figures. I'm in the music business and many small gear manufacturers are capable of delivering electronic goods within a couple of months of product launch. the better ones announce the product and at the same time announce it is immediately available.
Secondly, the bigger music stores receive large stock shipments, where a small store may only receive one or two.
Surely, the major outlets are any business's bread and butter. So they should protect the reputation of their major customers.
CVP for example are losing business of lots of pre-orders are cancelled because it's quicker to get the camera from a much smaller outlet.

Re: BMPCC4K start shipping

PostPosted: Thu Nov 29, 2018 10:19 am
by vermot
I ordered mine on a french website called Miss Numerique on 20th of September.

Apparently on the 15th of November they had approx. 70 orders in total.

I called them back last week and about 30 already shipped. But they have no info on how many/when they recieve their stock from the provider :)