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Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 2:09 am
by Peter J. DeCrescenzo
I placed my order for a Pocket 4K with adorama.com (in NYC) on 12/29/18 and received it a couple of weeks later on 1/16/19. Very happy with the camera!

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Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 4:21 am
by rick.lang
This thread is a terrible idea! Did the OP not consider the pain and torture these testimonials can cause? It’s a heartless world.


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Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 8:55 am
by Chris Whitten
Maybe the factories had a week or two off over the holidays (despite probably not 'celebrating Christmas').
Australia for example more or less grinds to a halt between December 24th and mid-January.
I received my Pocket 4K in mid-December. Very happy with it.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 11:09 am
by Swissified
rick.lang wrote:This thread is a terrible idea! Did the OP not consider the pain and torture these testimonials can cause? It’s a heartless world.


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'pain and torture' is a bit strong, but frustration and bewilderment at a company that announces in April 2018 and my dealer in Switzerland hasn't a clue apart from expected delivery in June 2019!

It makes me wonder at the number of cancellations or orders lost...

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 11:23 am
by Robert Niessner
Swissified wrote:
rick.lang wrote:This thread is a terrible idea! Did the OP not consider the pain and torture these testimonials can cause? It’s a heartless world.


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'pain and torture' is a bit strong, but frustration and bewilderment at a company that announces in April 2018 and my dealer in Switzerland hasn't a clue apart from expected delivery in June 2019!

It makes me wonder at the number of cancellations or orders lost...


Just to clarify: The PCC4K was announced in April at the NAB and they also announced that they hope to start delivery in September or later. Which happend and the first units were received by customers in early October.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 3:41 pm
by Chris Chiasson
Canada. I ordered in Sept, and haven't got it yet.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 4:23 pm
by Stephen Fitzgerald
I was at NAMM last weekend and BMD had a booth, so I asked one of the reps straight up and she told me that they cannot meet demand. She basically said there were like 10,000 pre-orders and they fulfilled them, and then 10,000 more orders were placed and keeping up is hard. She didn’t say anything about supply chain being stopped or anything like that.

I bet there will be people who have to wait a year, until Oct 2019 to get their PCC4K? I like BMD, but seriously, I can’t imagine what those people waiting a year to get a camera are thinking, I have clients, I can’t count on unreleased gear. I’ll get a PCC4K, but not until a software update has been released and I can just pick it up without a pre-order.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 5:52 pm
by vgs2003
Ordered in early November here in Germany, so waiting for 3 months now. Last response from my dealer a couple of days ago: "Production paused". Since I can see U.S. and U.K. customers got their cameras, I don't know what to believe...

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 6:41 pm
by Pete Tomkies
Stephen Fitzgerald wrote:I was at NAMM last weekend and BMD had a booth, so I asked one of the reps straight up and she told me that they cannot meet demand. She basically said there were like 10,000 pre-orders and they fulfilled them, and then 10,000 more orders were placed and keeping up is hard.

Well I ordered from CVP in the UK on 22nd April and haven't received my camera yet so the pre-orders have not been fulfilled. CVP are still only up to mid-April pre-orders and have had around 200 cameras to date. I was between 350-400 in the pre-order queue but I know a lot of people have jumped ship so hopefully I am sneaking towards the head of the line by default.

I also have a camera on order from UK Digital where I am 12th in the queue. They had been receiving a couple of cameras a week and so hoped to get me one in 6-8 weeks. However they contacted me to say they have had nothing in January which is the message from numerous dealers across Europe (Facebook groups are full of the tales of woe).

Kristian Lam commented on a couple of Facebook threads to deny the rumours that there were problems with the LCD screens which had caused the delay. It's still not clear from his responses whether there is a hiatus for different reasons however.

Unfortunately there is a complete absence of information from Blakcmagic which just leads to rumour upon rumour running unchecked. While it isn't reasonable for BM to respond to all of the rumours it would be useful for some sort of official statement given that the dealers in the EU and elsewhere believe there to be a problem with production.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 7:07 pm
by Swissified
vgs2003 wrote:Ordered in early November here in Germany, so waiting for 3 months now. Last response from my dealer a couple of days ago: "Production paused". Since I can see U.S. and U.K. customers got their cameras, I don't know what to believe...


Well exactly public relations at zero. Far better to come out in the open and say what is the reality.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 7:10 pm
by Swissified
Pete Tomkies wrote:
Stephen Fitzgerald wrote:Unfortunately there is a complete absence of information from Blakcmagic which just leads to rumour upon rumour running unchecked. While it isn't reasonable for BM to respond to all of the rumours it would be useful for some sort of official statement given that the dealers in the EU and elsewhere believe there to be a problem with production.


Agreed completely, some official statement would be I can imagine much appreciated by the people like myself also who ordered last year and still do not have a firm delivery date.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sat Feb 02, 2019 7:11 pm
by rick.lang
Stephen Fitzgerald wrote:I was at NAMM last weekend and BMD had a booth, so I asked one of the reps straight up and she told me that they cannot meet demand... She didn’t say anything about supply chain being stopped or anything like that... I’ll get a PCC4K, but not until a software update has been released and I can just pick it up without a pre-order.


Stephen, I’m sure she was very careful in the choice of her words. What she didn’t say is more telling than what she did say.

Waiting for the first firmware update shouldn’t be long at all. And this thread has many examples of people ordering well after the cameras began to shop and receiving their camera fairly quickly. Let’s get back to the pain and suffering of hearing those stories of those who recently received the BMPCC4K.


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Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 3:14 am
by John Morris
This video does an excellent job of portraying the pain of waiting:

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 4:09 am
by Denny Smith
Yes, yes it does...
Cheers

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 5:16 am
by Steve Holmlund
John Morris wrote:This video does an excellent job of portraying the pain of waiting:


Classic. It’s no accident her uncle’s name is Rick.

Go!...You’re free...

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 5:30 am
by Swissified
Steve Holmlund wrote:
John Morris wrote:This video does an excellent job of portraying the pain of waiting:


classic. It’s no accident her uncle’s name is Rick.

Go!...You’re free...


Indeed John, that's classic! Said what I wanted to say very eloquently! Brilliant short video.

Thank you.

Re: BMPCC4K start shipping

PostPosted: Sun Feb 03, 2019 3:08 pm
by silaradams
The only issue I have is that BlackMagic is one of the few manufacturers that have not even responded in their own forums. That I find weird. I'm planning on ordering one within the next week, but after seeing all these posts about delays without any input from BM at all gives me a little concern.

Even just a "Hey, we're working on getting the orders filled but there has been such a high demand that we just can't keep up" would be better than crickets..

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 3:46 pm
by rick.lang
John, that was painful. Uncle Rick is still suffering stoically but enjoying the niece’s release. Thanks, I needed that.


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Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 5:38 pm
by Ric Murray
This video does an excellent job of portraying the pain of waiting:


This is hysterical! And pretty damn good acting on the part of the young lady :-)

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Sun Feb 03, 2019 9:00 pm
by kalinska
hello, ordered in November and still no news from my French dealer.
I despair

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Mon Feb 04, 2019 1:31 pm
by carlomacchiavello
since 5 pocket4k in italy in the last three weeks, arrived to friends of mine.
but is a masochism asking that if you wait from more times.

Re: BMPCC4K start shipping

PostPosted: Mon Feb 04, 2019 5:08 pm
by XaviMorcillo
My supplier has informed me that Blackmagic has suspended the delivery of cameras until the end of February, without giving any reason. They think it can be because of the lack of a component.

They were receiving 2 or 3 a week and I am still in the 15th position, so I won't be with the flu when my cam arrives.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Tue Feb 05, 2019 10:53 am
by durian
I have ordered in the beginning of November from Israel. Haven't received my camera yet, 4 months later...

The dealer is saying they haven't received a single camera for the past month and a half. :evil: :evil:

Re: BMPCC4K start shipping

PostPosted: Tue Feb 05, 2019 5:35 pm
by rick.lang
My Canadian vendor has just sent an email advising those on the wait list that they “have started receiving small quantities” of the BMPCC4K. No ETA offered, but of course when one’s turn comes up, one will receive an advice.


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Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 8:06 am
by Jaroslaw Frybes
We would be grateful for the official information about the delivery status of BMPCC4K. Preorders from April 2018 are still waiting in line in Poland. Some of us have sold other cameras like Lumix and are unable to plan anything while waiting so long for the equipment and there is no estimated delivery time (resellers say that maybe at the end of the 1 quarter or 2 quarter).
I'm sorry to say that, but the whole situation makes Blackmagic look untrustworthy.

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 2:01 pm
by edouardmartin
Little update (which is not really an update sorry...)

I asked to my reseller (photospecialist in NL) how many orders before me (and it was 7 one month ago)

I asked again this morning, and.. There is 7 orders before mine :x :x

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 3:27 pm
by MScDre
Just called 3D Broadcast here in the UK and they still have had 0 units sent to them this calendar year, and according to the rep BM has admitted an issue to do with the battery though he may have just been speculating

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 6:06 pm
by Bartek Podkowa
It is getting rather frustrating. I've been hoping to be placing an order for a second Pocket 4K around now, but instead I've been in pre-order mode since mid November, and second in the queue since early December.

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 6:10 pm
by Justin Jackson
I actually want to look at buying 2 more, so I can do a 3 camera setup for 2 person corporate shoots. I realize other cameras could do this, but I want to record in BRAW soon and have all 3 identical so it is just a much easier streamlined process. Would love it if they would ramp up the production already. A few months back there was talk that by Jan or so they should be in full swing ramping up production. Doesnt seem like its anywhere near ready and that in a year from now we will be reading about the disasterous launch of the BMPCC4K due to production delays. It is unfortunate because I love this camera, it is just so freaking awesome finally having a camera of this caliber, and I feel for all those still waiting, as well as those of us that finally have ours, how good it is and how much we want more.

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 6:17 pm
by MScDre
Justin Jackson wrote:I actually want to look at buying 2 more, so I can do a 3 camera setup for 2 person corporate shoots. I realize other cameras could do this, but I want to record in BRAW soon and have all 3 identical so it is just a much easier streamlined process. Would love it if they would ramp up the production already. A few months back there was talk that by Jan or so they should be in full swing ramping up production. Doesnt seem like its anywhere near ready and that in a year from now we will be reading about the disasterous launch of the BMPCC4K due to production delays. It is unfortunate because I love this camera, it is just so freaking awesome finally having a camera of this caliber, and I feel for all those still waiting, as well as those of us that finally have ours, how good it is and how much we want more.


Thats the reason I pre-ordered my two units, to match them to my UMP for 3 camera setup 2 person interviews in BRAW :cry:

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 7:47 pm
by Justin Jackson
Nice. I assume you had Ursa Mini for other purpose, or do you use it solely for interviews? I ask because I would think given the price and quality, using 3 BMPCC4K would be better suited than the Ursa Mini + 2 BMPCC4K. I am a long way off from being able to afford all this sort of setup. Not only 2 more cameras, but ideally 3 identical lenses (or 2, and a different one for the straight on camera?). Still need some sort of lighting setup (heard the Arri Sky Panels are good..but at 5K a pop.. woa), and good lav mics and a better boom mic. Why cant money grow on trees!

Re: BMPCC4K start shipping

PostPosted: Wed Feb 06, 2019 8:05 pm
by Jim Giberti
I love that we can put a two camera kit into a single bag.
After 4 months and a lot of projects - this is, hands down, the best small camera we've ever used.
And, for once, small doesn't equal compromise. I'd have no problem using the P4K for any level work.

Re: BMPCC4K start shipping

PostPosted: Thu Feb 07, 2019 4:29 am
by Colourberry
FYI my 2 cents. I'm in Australia (home of Blackmagic as you know) I've had my preorder since october with Dragon Image and I was position 6 then and I'm still position 6. They say they have received no cameras and thats coming up to 5 months.

We dont have that many camera providers in Australia but why the F#@% do I keep reading here in these 5 months guys placing orders and in some cases getting their camera a week later.

Australia doesnt make a lot of stuff. So is it too much to ask that in this tiny industry that the one camera manufacturer we are proud to call Australian actually support Australians???? The Japanese get first orders with their manufacturers whatever the industry. I'm sure Red would give preference to U.S. orders etc.

I feel like we are last on the list. Like they dont want to be seen giving preferential treatment. Not even getting even treatment.

Its not like there are many of us over here. I'm just suggesting for every 10 that go to U.S. perhaps 11 could come here. Or something like that.

Or alternately fill the orders of professionals first. How many BMPCC4K's are gathering dust on shelves?

Sorry just venting but we just about 4 or 5 retailers and being position 6 unmoved after 5 months is bull%@#t.

Cheers,

Simon
colourberry.com

Re: BMPCC4K start shipping

PostPosted: Thu Feb 07, 2019 5:21 am
by Chris Shivers
Colourberry wrote:FYI my 2 cents. I'm in Australia (home of Blackmagic as you know) I've had my preorder since october with Dragon Image and I was position 6 then and I'm still position 6. They say they have received no cameras and thats coming up to 5 months.

We dont have that many camera providers in Australia but why the F#@% do I keep reading here in these 5 months guys placing orders and in some cases getting their camera a week later.

Australia doesnt make a lot of stuff. So is it too much to ask that in this tiny industry that the one camera manufacturer we are proud to call Australian actually support Australians???? The Japanese get first orders with their manufacturers whatever the industry. I'm sure Red would give preference to U.S. orders etc.

I feel like we are last on the list. Like they dont want to be seen giving preferential treatment. Not even getting even treatment.

Its not like there are many of us over here. I'm just suggesting for every 10 that go to U.S. perhaps 11 could come here. Or something like that.

Or alternately fill the orders of professionals first. How many BMPCC4K's are gathering dust on shelves?

Sorry just venting but we just about 4 or 5 retailers and being position 6 unmoved after 5 months is bull%@#t.

Cheers,

Simon
colourberry.com

blackmagic doesn't sell any of their prodcuts they give it to their resellers and they sell them. And I called black magic for my reseller and asked them when are they getting their shipment and they kept saying first come first serve. But I ended up getting mines two months later. they kept saying they will receive their shipments any day now, so i just jumped on it lol. I'm guessing if the reseller order last they will get it last. Also, depends on if you bought it from a reseller that has a lot of pre-orders. But since you're six in line they must have ordered late, idk.

Re: Pocket 4Ks received in the last few weeks?

PostPosted: Thu Feb 07, 2019 8:23 pm
by JordanMcgehee
Randy Walters wrote:
Steven Reid wrote:I ordered mine from AValive (USA) on 1/3, it shipped on 1/12, and it was in my hands on 1/14. ;)


I ordered mine (in mid-Jan) from AVAlive, as well… it arrived today. I’m very, very happy.

Bristol, RI USA


What day did you order? I ordered from them on the 21st of Jan

Re: BMPCC4K start shipping

PostPosted: Thu Feb 07, 2019 8:59 pm
by Denny Smith
It does not matter when you ordered the camera, it is when the reseller places their order to the wholesale distributor, who in turn paces their order with BM that determines the delivery schedule. ;)
Cheers

Re: BMPCC4K start shipping

PostPosted: Thu Feb 07, 2019 9:05 pm
by lcollazo23
I pre-ordered mine from BH Photo on December 2nd. The last thing they told me was "maybe in April"

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 2:43 am
by dsorbera
If anyone in the US is still waiting and needs their camera quick I just listed mine on ebay.
http://ebay.us/EUI0U9?cmpnId=5338273189

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 8:21 am
by Chris Whitten
You're asking nearly double the B&H RRP.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 9:39 am
by Colourberry
With potentially 3-4 month wait price seems reasonable but is warranty still covered?

Its likely BM suspended production due to faulty issues going to cost too much to keep sending them out knowing the amount of repairs. Maybe post production suspension models will be better cameras.?

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Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 11:29 am
by Chris Whitten
I have no issues with my BMPCC4K. Neither have quite a few other people, other than the known short battery life and the issues with some Samsung SSD.
The supposed halt in production due to multiple issues is a rumour only.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 11:50 am
by Colourberry
We know there has been a hault in production and we know its from an issue right? It makes sense.

I'm optimistic generally but I doubt a halt is due to upscaling production.

To me the battery is a non issue. Want portability stick Canon batteries in. Takes 10 seconds. Want power rig a vmount. Vmount = happiness. That way power your Ninja V and audio recorder etc at the same time. There's a lot to be said for only having to change one battery for all devices at the same time.

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Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 12:08 pm
by Chris Whitten
Colourberry wrote:We know there has been a hault in production and we know its from an issue right?


Do we? Did I miss it?
I read a couple of rumour threads based on dealers whispering. That's not a fact or an official announcement.
Also, I see a lot of people using their 4K, with numerous people posting glorious videos on Youtube and the like.
Is it therefore a common fact there are a lot of faulty BMPCC4K and that 'post suspension models will be better cameras'.
Seems like you are doing a lot of guesswork.
Funny that you combined saying $2400 was reasonable for the current camera, then claimed it wouldn't be as good as a 'revised' one

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 12:15 pm
by Colourberry
I said the price was reasonable considering the demand and 3-4 month wait time.

As for a hault many suppliers have told people with preorders there is a sudden delay that's different to demand. I have been on preorder since October and was told based on the dealers rate of flow in December I was meant to have mine early January. The other day they told me its now going to be April. So why did their rate of deliveries change??

Something changed.

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Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 1:15 pm
by Chris Whitten
I dunno, but you are obviously guessing.
In your two previous posts you stated a suspension and multiple faulty BMPCC4K's as FACT.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 1:17 pm
by Chris Whitten
I can see any dealer, wanting some income and not wanting BMPCC4K customers to drift away, telling them there is a suspension and suggesting an alternative - like the GH5s.
They actually make more money that way and they make a sale in February 2019, rather than May/June.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 4:01 pm
by Swissified
Chris Whitten wrote:I can see any dealer, wanting some income and not wanting BMPCC4K customers to drift away, telling them there is a suspension and suggesting an alternative - like the GH5s.
They actually make more money that way and they make a sale in February 2019, rather than May/June.


That's why it seems to be a risky time for BMD but without any real information direct from the company's managers, who knows what is going on.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 8:04 pm
by Craig Seeman
I think there are reasons for the halt (or slow down) some people aren't considering.
Most common are mentions of a component shortage or a faulty component.

Keep in mind there are issues around tooling or re-tolling or revamping the production line which could require a halt or slow down. Also, they may be working on improving Quality Control because too many returns are impacting what may be very low margins.

Just to be clear the above does not mean a part shortage or a fundamentally flawed component. It's just that in order to improve production flow and better QC, they need to take some manufacturing offline. It may mean changes to QC to catch the occasional problem cameras before they ship. And Sometimes it means testing any changes in production protocols before ramping back up.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 9:36 pm
by Chris Shivers
Craig Seeman wrote:I think there are reasons for the halt (or slow down) some people aren't considering.
Most common are mentions of a component shortage or a faulty component.

Keep in mind there are issues around tooling or re-tolling or revamping the production line which could require a halt or slow down. Also, they may be working on improving Quality Control because too many returns are impacting what may be very low margins.

Just to be clear the above does not mean a part shortage or a fundamentally flawed component. It's just that in order to improve production flow and better QC, they need to take some manufacturing offline. It may mean changes to QC to catch the occasional problem cameras before they ship. And Sometimes it means testing any changes in production protocols before ramping back up.

They shipped thousands of cameras and only heard a couple of people returning their camera for repair. If it was something to worry about they would tell us. Production is not haunting it’s just so many orders.

Re: BMPCC4K start shipping

PostPosted: Fri Feb 08, 2019 10:14 pm
by Colourberry
Chris Shivers wrote:
Craig Seeman wrote:I think there are reasons for the halt (or slow down) some people aren't considering.
Most common are mentions of a component shortage or a faulty component.

Keep in mind there are issues around tooling or re-tolling or revamping the production line which could require a halt or slow down. Also, they may be working on improving Quality Control because too many returns are impacting what may be very low margins.

Just to be clear the above does not mean a part shortage or a fundamentally flawed component. It's just that in order to improve production flow and better QC, they need to take some manufacturing offline. It may mean changes to QC to catch the occasional problem cameras before they ship. And Sometimes it means testing any changes in production protocols before ramping back up.

They shipped thousands of cameras and only heard a couple of people returning their camera for repair. If it was something to worry about they would tell us. Production is not haunting it’s just so many orders.
I've watched as much as I can on the camera on YouTube and many have had to return theirs almost straight after receiving them.

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