BMPCC4k: How to Resolve Still Image Issue

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DavidNJ

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BMPCC4k: How to Resolve Still Image Issue

PostTue Nov 06, 2018 8:41 pm

When pressing the still image button, nothing seems to happen. No camera image in the corner, no still word on the drive. Apparently, no way to check what's on the drive from the camera...ugh!

Looking at the drive on the computer, there are lots of files in the still folder, however, they are all 0kb in size and don't open.

I saw the feature used in this video:



Any ideas on what could be happening and how to resolve it?

Thanks,

David
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DavidNJ

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Re: BMPCC4k: How to Resolve Still Image Issue

PostWed Nov 07, 2018 6:05 pm

No one else had this problem?
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rick.lang

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Re: BMPCC4k: How to Resolve Still Image Issue

PostWed Nov 07, 2018 9:36 pm

What are your video settings when your still photo button produces an empty file?


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Rick Lang
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joe12south

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Re: BMPCC4k: How to Resolve Still Image Issue

PostWed Nov 07, 2018 10:22 pm

Sorry man, definitely not experienced this issue.
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DavidNJ

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Re: BMPCC4k: How to Resolve Still Image Issue

PostThu Nov 08, 2018 8:53 pm

rick.lang wrote:What are your video settings when your still photo button produces an empty file?


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I've tried ProRes HQ, 422, and DNG RAW and 3:1. All with film setting
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rick.lang

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Re: BMPCC4k: How to Resolve Still Image Issue

PostThu Nov 08, 2018 10:43 pm

I’d try a factory reset to see if that corrects the problem and if that doesn’t reload your firmware by downloading a fresh copy from BMD Support.


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Rick Lang

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