Mini Ursa Camera died on me. Does not power back on.

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Rakesh

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  • Joined: Wed Jul 11, 2018 3:32 am
  • Real Name: Rakesh Nathoo

Mini Ursa Camera died on me. Does not power back on.

PostSun Jan 20, 2019 10:38 pm

Hi All,

Wanting to know if anyone has had a similar problem.

I had the Blackmagic Mini Ursa camera die on me while on a live Sports event.
The camera would not power back on, the light would come on but nothing registering on LCD screen or viewfinder. Fans were going though. No power to lens or anything. Try changing batteries, mains, still no luck.

Quite frustrating as I was unable to shoot interviews at end of game because of this. Had to use an Sony backup camera for the rest of the tournament.

The camera was purchased less than a year ago. Have lost total confidence in now using this camera for any high value and time critical shoots.

The other frustrating thing is Blackmagic was unable to replace the camera but asked us to purchase another camera and they would send one out to us asap. We were no financial position the purchase another camera. The camera has been sent to Blackmagic and we are still waiting for camera to be fixed (2 weeks so far). That's 2 weeks out of work! We are in New Zealand. Camera needed to be sent to Australia.

Anyone else had this problem?
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rick.lang

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Re: Mini Ursa Camera died on me. Does not power back on.

PostMon Jan 21, 2019 1:39 am

Sorry to hear about that fail on a client shoot. At least you’re under warranty and perhaps can rent something if necessary to handle assignments in New Zealand. Before you sent it away, were you able to connect it to a computer and try to access it to update the firmware?


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Uli Plank

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Re: Mini Ursa Camera died on me. Does not power back on.

PostMon Jan 21, 2019 2:05 am

I would never buy another camera in such a situation, just rent or borrow, even if it's not in the same class.
If you know your trade, any camera better than a cellphone should get you over such a period.
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