BMPCC 4K Fault Blank Screen Playback

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emscross

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  • Joined: Wed Jan 23, 2019 1:29 pm
  • Real Name: Emily Cross

BMPCC 4K Fault Blank Screen Playback

PostWed Jan 23, 2019 1:36 pm

Hello all,

I’m wondering whether anyone has had an experience similar to mine and could potentially offer a solution. I’m aware that I will probably have to send the camera back but have been waiting 5 months for it to be delivered so I’m reluctant to do that straight away as you can imagine.

I received the camera a week ago and have been experiencing problems with playback. After shooting in Ultra HD, 4K in both RAW and ProRes in differing frame rates, I am unable to watch playback on the LCD screen. However, I can hear audio. After connecting the camera via HDMI to an external screen I am still experiencing the same problem.

Any advice would be very much appreciated.

Thanks!

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