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Camera Setup 6.0 Not Recognizing

PostPosted: Fri Jan 25, 2019 5:26 pm
by tdh1010
I'm trying to update our URSA Viewfinder and URSA Studio Viewfinders. I've run Camera Setup 6.0 on both a URSA Viewfinder and URSA Studio Viewfinder directly connected via USB and Camera Setup is not recognizing any connected device. I know that it is connected, hear the Windows system sound when I plug them in and they also show up under Device Manager. Looks like Windows Plug-n-play installed the devices.