SD Card Detected By Pocket Only

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Firat Konuslu

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SD Card Detected By Pocket Only

PostTue Feb 05, 2019 9:43 pm

Hi everyone. While almost everybody moved already to the new fella, the pocket 4K, I still use the old one BMPCC and experiencing some problems.

Actually since 2 years there have been no problems in that regard, but having formatted the sd card once in camera (I tried both of the two formats exfat and hfs+) the sd card started to work only in pocket camera, nowhere else. Neither in Windows 7, nor in a Mac. The Camera records, plays back, but no other device detects the card. No other camera either. I tried with a Nikon and Canon, also in a zoom h4n. I would suspect from a corrupted card but if it would be so, the pocket would also reject the card, but it isn´t. It is a sandisk extreme pro 128gb card.

I formatted the card many times, the result did not change.
What do you suggest?
If I would somehow able to reach the card in another device I would format it there, but this is not the case.
I am not sure what to do, demanding your helps.

Thanks in advance.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostFri Feb 08, 2019 9:23 pm

No suggestions? Isn't it wierd at least?
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostFri Feb 08, 2019 9:47 pm

For additional information, the camera does not recognize other SD cards that are formatted with fat32.
So I have bunch of sd cards working only with the bmpcc, on the other hand, sd cards not working with the bmpcc.

Very well. My experience with the bmpcc is terrible so far.
I was somehow excited from the new pocket 4k, but my experience makes me questioning any other potential forthcoming engagement with blackmagic.
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Chris Shivers

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Re: SD Card Detected By Pocket Only

PostFri Feb 08, 2019 10:38 pm

Check to see if the card is recognize by the disk management
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Ryan Humphrey

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Re: SD Card Detected By Pocket Only

PostFri Feb 08, 2019 10:56 pm

It's an outside and unlikely chance, but have you checked if there is any damage to the pins/contacts? If something has damaged the contacts in the camera it may be damaging the cards that you put in. I had that happen once with a USB plug that was damaging the contacts of drives that got plugged in.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostSun Feb 10, 2019 10:25 pm

Chris Shivers wrote:Check to see if the card is recognize by the disk management


No it is not. But as said. Pocket records plays back but winows or a mac does not recognize the cards. Somehow the formatting of pocket made the cards only functioning in the camera.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostSun Feb 10, 2019 10:31 pm

Ryan Humphrey wrote:It's an outside and unlikely chance, but have you checked if there is any damage to the pins/contacts? If something has damaged the contacts in the camera it may be damaging the cards that you put in. I had that happen once with a USB plug that was damaging the contacts of drives that got plugged in.


But if somehow the cards would be broken as you guessed wouldn’t they be not working in the camera also? The only thing that makes me think about this problem is this simple fact. I would have already thrown those cards into the trash can if they wouldnt work in the camera, but they do. Isn’t this a clue for an undamaged card? This has been a kind of mystery to me, and I want to solve it. I have been somehow obsessed with this problem and want at least a meaningful explanation.
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Australian Image

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Re: SD Card Detected By Pocket Only

PostSun Feb 10, 2019 10:41 pm

Firat Konuslu wrote:So I have bunch of sd cards working only with the bmpcc, on the other hand, sd cards not working with the bmpcc.


Now there's a clue.

I was somehow excited from the new pocket 4k, but my experience makes me questioning any other potential forthcoming engagement with blackmagic.


Blackmagic is already taken, you'll need to find another consort.
https://australianimage.com.au/
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 9:42 am

Australian Image wrote:
Firat Konuslu wrote:So I have bunch of sd cards working only with the bmpcc, on the other hand, sd cards not working with the bmpcc.


Now there's a clue.

I was somehow excited from the new pocket 4k, but my experience makes me questioning any other potential forthcoming engagement with blackmagic.


Blackmagic is already taken, you'll need to find another consort.



Sorry, I am not a native speaker, some of my expressions might be awkward for you. But I think I still deserve more than sarcastic answers.
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Australian Image

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 9:56 am

While your English expression may not be perfect, your thoughts are quite clear.

You indicate that some SD cards work in the camera and others don't. So why would that lead you to immediately believe that the camera is at fault? You also note that the cards work in the camera but not in a PC/Mac, again suggesting that it's the camera at fault.

If some memory cards work in a device and others do not, it's a clear indication that the cards are the problem. If some memory cards work in a device and not in a PC/Mac, then it's an indication that the PC/Mac has a problem with the cards.

In both cases you appear to have a problem with the memory cards, not the camera. But rather than accepting that fact, you suggest that Blackmagic is the problem and you're not going to touch their products again.
https://australianimage.com.au/
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 1:47 pm

Australian Image wrote:While your English expression may not be perfect, your thoughts are quite clear.

You indicate that some SD cards work in the camera and others don't. So why would that lead you to immediately believe that the camera is at fault? You also note that the cards work in the camera but not in a PC/Mac, again suggesting that it's the camera at fault.

If some memory cards work in a device and others do not, it's a clear indication that the cards are the problem. If some memory cards work in a device and not in a PC/Mac, then it's an indication that the PC/Mac has a problem with the cards.

In both cases you appear to have a problem with the memory cards, not the camera. But rather than accepting that fact, you suggest that Blackmagic is the problem and you're not going to touch their products again.


OK, you may be right about the cards, I am not saying anything against it.

But the problem started after I formatted the cards in camera. Isn't this at least a problem that relates it with the camera a bit? How can I trust any other card to format in the camera menu? I want therefore to know what the problem might be, before I test any other SD card.

Should I never format a card for example?
I tried another card that is formatted in Windows as exFat, but the camera does not recognize it this time. Now, I am afraid to format this card from the camera menu (to make it work in camera), which will probably make the card unreachable from windows and/or MacOs.
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Robert Niessner

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 2:47 pm

This tool should be able to re-format the SD card on your computer:
https://www.sdcard.org/downloads/formatter_4/

This is the official tool of the SD Association.

After that you should reformat the SD card in the camera to exFAT.

Can you tell us which type of card reader you are using?
Robert Niessner
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 2:53 pm

Robert Niessner wrote:This tool should be able to re-format the SD card on your computer:
https://www.sdcard.org/downloads/formatter_4/

This is the official tool of the SD Association.



Thank you

But the problem is the computer does not detect the card at all. I would already do a reformatting in my computer and at least rescue the cards, if the computer would detect the cards.

This is the weirdest part actually. I, at the beginning thought that the cards were totally damaged, as I can't reach them in disk managment (disk utility in Mac) but having seen the card working in the camera, I started to think that something should be wrong here. But what?
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Sandeep Gill

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 3:42 pm

Three things:

1/ Have you tried using a different computer other than the Mac? I'd try at least two other computers with one of them being a PC.

2/ I'd also try with different card readers. That would at least give you peace of mind that it isn't just your Mac at fault.

3/ If it is recognised by one of the other computers, re-format there. Then format in the camera and go back to that computer. If it's not recognised than it probably is the camera at fault. If it is recognised, it's likely to be the card.
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Robert Niessner

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 3:43 pm

Firat Konuslu wrote:Thank you

But the problem is the computer does not detect the card at all. I would already do a reformatting in my computer and at least rescue the cards, if the computer would detect the cards.


I know that your computer does not recognize the cards anymore. Hence the reason I have recommended that tool to give it a try because it is able to recognize SD cards which are not seen for several reasons by your system.
Robert Niessner
LAUFBILDkommission
Graz / Austria
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Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m
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Robert Niessner

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 3:46 pm

Sandeep Gill wrote:Three things:

1/ Have you tried using a different computer other than the Mac? I'd try at least two other computers with one of them being a PC.

2/ I'd also try with different card readers. That would at least give you peace of mind that it isn't just your Mac at fault.


In his original post he has stated that he has tried to read the card on a mac and a Win 7 PC.
Robert Niessner
LAUFBILDkommission
Graz / Austria
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Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m
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Ryan Humphrey

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Re: SD Card Detected By Pocket Only

PostMon Feb 11, 2019 3:58 pm

Firat Konuslu wrote:
Ryan Humphrey wrote:It's an outside and unlikely chance, but have you checked if there is any damage to the pins/contacts? If something has damaged the contacts in the camera it may be damaging the cards that you put in. I had that happen once with a USB plug that was damaging the contacts of drives that got plugged in.


But if somehow the cards would be broken as you guessed wouldn’t they be not working in the camera also?


If one of the camera contacts is bending things out of their proper shape they would not read on something else because the contact is no longer where it should be. But it still might read on the camera because they are out of alignment in the same way. Like I said it's unlikely, but something I have seen before.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostTue Feb 12, 2019 7:53 am

Robert Niessner wrote:
Firat Konuslu wrote:Thank you

But the problem is the computer does not detect the card at all. I would already do a reformatting in my computer and at least rescue the cards, if the computer would detect the cards.


I know that your computer does not recognize the cards anymore. Hence the reason I have recommended that tool to give it a try because it is able to recognize SD cards which are not seen for several reasons by your system.


Tried it didn't work. Sorry.

It would be great only if we had the chance to use the pocket's usb connection to file transfering not only for firmware update.
Last edited by Firat Konuslu on Tue Feb 12, 2019 7:58 am, edited 1 time in total.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostTue Feb 12, 2019 7:54 am

Sandeep Gill wrote:Three things:

1/ Have you tried using a different computer other than the Mac? I'd try at least two other computers with one of them being a PC.

2/ I'd also try with different card readers. That would at least give you peace of mind that it isn't just your Mac at fault.

3/ If it is recognised by one of the other computers, re-format there. Then format in the camera and go back to that computer. If it's not recognised than it probably is the camera at fault. If it is recognised, it's likely to be the card.


Will try. Thank you for your response.
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Firat Konuslu

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Re: SD Card Detected By Pocket Only

PostTue Feb 12, 2019 7:56 am

Ryan Humphrey wrote:
Firat Konuslu wrote:
Ryan Humphrey wrote:It's an outside and unlikely chance, but have you checked if there is any damage to the pins/contacts? If something has damaged the contacts in the camera it may be damaging the cards that you put in. I had that happen once with a USB plug that was damaging the contacts of drives that got plugged in.


But if somehow the cards would be broken as you guessed wouldn’t they be not working in the camera also?


If one of the camera contacts is bending things out of their proper shape they would not read on something else because the contact is no longer where it should be. But it still might read on the camera because they are out of alignment in the same way. Like I said it's unlikely, but something I have seen before.


This seems to be the only meaningful explanation so far, although there is a low possibility.

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