Davinci 16 install issues

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  • Joined: Tue Nov 05, 2019 11:03 am
  • Real Name: Daniel Summers

Davinci 16 install issues

PostFri Nov 08, 2019 2:27 pm

I have recently updated to v16.1 and since updating I keep getting a repeat error message and not being able to open the program. I have attached the error message that occurs and my specs which are all within the system requirements so I am puzzled at what is occurring. I have done all the obvious uninstall/reinstall and tried to reinstall the previous version I had running and the error message still repeats so it may be an internal computer issue. Any help or advice would be super helpful.

mac specs.png
Computer Specs
mac specs.png (277.49 KiB) Viewed 44 times
Error message resolve.png
Opening error message
Error message resolve.png (617.8 KiB) Viewed 44 times

Shrinivas Ramani

Blackmagic Design

  • Posts: 588
  • Joined: Wed Sep 20, 2017 10:19 am

Re: Davinci 16 install issues

PostSat Nov 09, 2019 8:23 am

Please look at the FAQs on how to obtain and share a diagnostic log archive and other information that can help us and other users help you: viewtopic.php?f=21&t=90190

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