Resolve 16 doesn't start
Posted: Sun Jan 19, 2020 10:52 pmHi
I'm having problem to start Davinci Resolve - the app has crashed once I've been changing default folder for optimised files in media pool.
I've re-installed the app but it doesn't start. I did check GPU and other drivers, nothing helped.
Can you help somehow?
I have DxDiag.txt and DaVinci-Resolve-Logs - but have no idea how to add them to this post.
Thanks in advance for support.
Some data about my PC
------------------
System Information
------------------
Time of this report: 1/19/2020, 19:28:05
Machine name: STACJA-ROBOCZA-
Machine Id: {789A1DFD-50A3-47E8-B1C5-0DBBBB40893F}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: Polish (Regional Setting: Polish)
System Manufacturer: Dell Inc.
System Model: Precision WorkStation T5500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A18 (type: BIOS)
Processor: Intel(R) Xeon(R) CPU X5675 @ 3.07GHz (6 CPUs), ~3.1GHz
Memory: 24576MB RAM
Available OS Memory: 24574MB RAM
Page File: 6325MB used, 21831MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA Quadro 2000
Manufacturer: NVIDIA
Chip type: Quadro 2000
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_0DD8&SUBSYS_084A10DE&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 13266 MB
Dedicated Memory: 979 MB
Shared Memory: 12286 MB
Current Mode: 2560 x 1440 (32 bit) (59Hz)
I'm having problem to start Davinci Resolve - the app has crashed once I've been changing default folder for optimised files in media pool.
I've re-installed the app but it doesn't start. I did check GPU and other drivers, nothing helped.
Can you help somehow?
I have DxDiag.txt and DaVinci-Resolve-Logs - but have no idea how to add them to this post.
Thanks in advance for support.
Some data about my PC
------------------
System Information
------------------
Time of this report: 1/19/2020, 19:28:05
Machine name: STACJA-ROBOCZA-
Machine Id: {789A1DFD-50A3-47E8-B1C5-0DBBBB40893F}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: Polish (Regional Setting: Polish)
System Manufacturer: Dell Inc.
System Model: Precision WorkStation T5500
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A18 (type: BIOS)
Processor: Intel(R) Xeon(R) CPU X5675 @ 3.07GHz (6 CPUs), ~3.1GHz
Memory: 24576MB RAM
Available OS Memory: 24574MB RAM
Page File: 6325MB used, 21831MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA Quadro 2000
Manufacturer: NVIDIA
Chip type: Quadro 2000
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_0DD8&SUBSYS_084A10DE&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 13266 MB
Dedicated Memory: 979 MB
Shared Memory: 12286 MB
Current Mode: 2560 x 1440 (32 bit) (59Hz)