No images now on 17.1

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TonyGamble

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No images now on 17.1

PostWed Mar 10, 2021 3:01 pm

I have been using the 17 beta with no problem.

I have upgraded to 17.1 and my database seems OK but I am getting no images.

Image

Here are the two files you probably need.

http://www.tonygamble.uk/aaResolve/DxDiag.txt

http://www.tonygamble.uk/aaResolve/TonyGamble%20PC.nfo

Your suggestions, please.

Tony

London UK
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Jim Simon

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Re: No images now on 17.1

PostWed Mar 10, 2021 3:03 pm

I presume you're referring the clip thumbnails?

If so, check your Timeline View Options. Report back.
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 3:37 pm

Left hand icon selected Jim.

T
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Charles Bennett

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Re: No images now on 17.1

PostWed Mar 10, 2021 3:49 pm

I only see that if Simple View and not Film Strip View is selected in the Timeline View Options menu.
Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 4:01 pm

Thanks Charles,

Even with the cut tab none of the images are showing apart from the Timelines.

Image

T
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 4:15 pm

Even when I create a new project and drop a video file into it that I know works I get no image.

I wonder if I have a GPU problem that I was not having with the beta?

Image
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Charles Bennett

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Re: No images now on 17.1

PostWed Mar 10, 2021 4:28 pm

It's possible. What GPU and GPU driver do you have?
Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 4:42 pm

I think I have found the problem and it is/was GPU.

Image

Image

I had both of the boxes for the Intel HD ticked and with the top one ticked I now seem to be OK.

If anyone has any more to add please do so. I may not be home and dry quite yet!

T
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Charles Bennett

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Re: No images now on 17.1

PostWed Mar 10, 2021 4:49 pm

Interesting that it shows the Integrated Graphics twice. As I use a discrete GPU with the Integrated Graphics disabled in the Bios, I don't have this problem.
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Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 5:12 pm

Charles,

Whilst you are around have you ever found the images in a Timeline going Off-line whereas the files which go into them can be seen OK?

Image

That file ending 41 runs as a Source but the Timeline seems to have lost it.

Any clues? I have done that re-link operation but I don't think the file ...41 is unlinked - just its link to the Timeline.

T
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Charles Bennett

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Re: No images now on 17.1

PostWed Mar 10, 2021 5:19 pm

No, I've never had that happen in the four+ years that I have been using Resolve. The only thing I can think of is that Resolve doesn't like something about them.
Resolve Studio 19.0b1 build 20
Dell XPS 8700 i7-4790, 24GB RAM, 2 x Evo 860 SSDs, GTX1060/6GB (551.86 Studio Driver), Win10 Home (22H2), Speed Editor, Faderport mk1, Eizo ColorEdge CS230 + BenQ GW2270 + Samsung SA200, Canon C100mk2, Zoom H2n.
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Ellory Yu

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Re: No images now on 17.1

PostWed Mar 10, 2021 5:32 pm

Charles, I noticed that your discrete GPU is an NVidea 1060 w/ 6Gb VRAM. I'm curious as to how much "can you do" with it before Resolve starts choking?
URSA Mini Pro 4.6K G2, Blackmagic Design Pocket Cinema Camera 6K, Panasonic GH5
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TonyGamble

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Re: No images now on 17.1

PostWed Mar 10, 2021 5:50 pm

Doing something else now, Charles, but tomorrow I will see if I can reload a saved version of the project.

T

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