Need help - Media Offline issue

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Davinci_Biginner

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Need help - Media Offline issue

PostSun Nov 07, 2021 2:21 pm

(English is not my first language so please excuse any mistakes)

Hello Everyone! I need your help. I'm new in video editing. Two weeks ago I started learning Davinci Resolve and I'm facing a problem that I cannot solve. In some clips in timeline there are frames with red image "Media Offline", that appears often on the end of clip - see here: https://ibb.co/6JP8QdJ . Sometimes they disappear and video plays normally few times and than they appear again. When I export video that frames are still there in exported video.

I'm using Davinci Resolve 17.4 (free). I have graphic card: NVIDIA GeForce GTX 1650; processor: Intel core i7-9750H; ram: 16GB; OS: windows 10.
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Peter Chamberlain

Blackmagic Design

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Re: Need help - Media Offline issue

PostMon Nov 08, 2021 5:14 am

moved to Resolve forum
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Charles Bennett

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Re: Need help - Media Offline issue

PostMon Nov 08, 2021 3:38 pm

What sort of drive are your clips stored on, SSD or HDD?
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Marc Wielage

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Re: Need help - Media Offline issue

PostTue Nov 09, 2021 3:16 am

Davinci_Biginner wrote:Two weeks ago I started learning Davinci Resolve and I'm facing a problem that I cannot solve. In some clips in timeline there are frames with red image "Media Offline", that appears often on the end of clip - see here: https://ibb.co/6JP8QdJ . Sometimes they disappear and video plays normally few times and than they appear again. When I export video that frames are still there in exported video.

What specific source codec are you working with? What resolution and frame rate?
marc wielage, csi • VP/color & workflow • chroma | hollywood
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Gboleary

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Re: Need help - Media Offline issue

PostTue Nov 09, 2021 10:06 am

I have similar problems with media off-line since upgrading to 17.4 but no suggestions for a fix have been forthcoming.

See my earlier posts.

Gerry
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Davinci_Biginner

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Re: Need help - Media Offline issue

PostTue Nov 09, 2021 6:55 pm

First of all, I want to thank you for replying. I know that people today have very little time and I'm really grateful to you for taking some time for someone who is a beginner in this.

All clips I downloaded from pexels.com. They are stored on SSD on my laptop.

I tried to work in 1920x1080 HD resolution and 24 / 25 / 29.97 and 30 fps, and video codec: h.264.

I don't know did I give right answers. If I did not tell me where I can find information that you wont to know. I will provide you with some images that maybe can help you to figure out what the problem is. And one more thing - I installed Davinci 16.2.8 today and it was working just fine, and after testing I installed Davinci 17.4 again and it has the same issue again (Davinci 16.2.8 works fine, Davinci 17.4 don't - but 16.2.8 was very slow). Here are some images: https://prnt.sc/1yx4in2 / https://prnt.sc/1yx4ls0 / https://prnt.sc/1yx4pu3 / https://prnt.sc/1yx4t2f / https://prnt.sc/1yx4w6a

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