- Posts: 160
- Joined: Sat Sep 23, 2017 8:23 pm
- Real Name: Aleksandar Djordjevic
Few months ago I got negative feedback from one client about the playback quality of the short commercial I made for him. Playback was stuttered (choppy) only on his Mac and iPhone. On his Android phone, he said, playback was smooth.
Yesterday I got the same complaint from another client. The only thing I found helpful in both cases was to render that file again in Adobe Media Encoder with default settings for .mp4
My settings in Resolve in both cases was:
format: MP4
codec: h.264
encoder: NVIDIA
network optimization checked
resolution and frame rate was the same as source file
quality was restricted to 16000-20000 Kb/s (I also tried with lower quality - 5000Kb/s, but that didn't solved the problem)
encoding profile: auto
Key Frames: Automatic
Frame reordering checked
Rate control: VBR High Quality
Lookahead 16 frames
Adaptive B-frame enabled...
All in all almost every setting was on its default.
On any PC (more than 10 of them) I tried, the playback was smooth. On all Android devices (18 of them) I tried to play, everything was OK. Only on 3 Mac devices (those 3 were only Mac devices I could try to playback on) and on 6 different iPhones and one iPad I had the problem. All of them suffered from stuttering (choppy) playback.
But, the moment I rendered a "problematic" file in Adobe Media Encoder with default settings for MP4 (h.264) the problem was solved. On all mentioned Mac, iPhone and iPad devices, now playback was smooth.
Does Anyone have an idea what could possibly be wrong in my render settings (or wherever) in Resolve?
Thanks!
Yesterday I got the same complaint from another client. The only thing I found helpful in both cases was to render that file again in Adobe Media Encoder with default settings for .mp4
My settings in Resolve in both cases was:
format: MP4
codec: h.264
encoder: NVIDIA
network optimization checked
resolution and frame rate was the same as source file
quality was restricted to 16000-20000 Kb/s (I also tried with lower quality - 5000Kb/s, but that didn't solved the problem)
encoding profile: auto
Key Frames: Automatic
Frame reordering checked
Rate control: VBR High Quality
Lookahead 16 frames
Adaptive B-frame enabled...
All in all almost every setting was on its default.
On any PC (more than 10 of them) I tried, the playback was smooth. On all Android devices (18 of them) I tried to play, everything was OK. Only on 3 Mac devices (those 3 were only Mac devices I could try to playback on) and on 6 different iPhones and one iPad I had the problem. All of them suffered from stuttering (choppy) playback.
But, the moment I rendered a "problematic" file in Adobe Media Encoder with default settings for MP4 (h.264) the problem was solved. On all mentioned Mac, iPhone and iPad devices, now playback was smooth.
Does Anyone have an idea what could possibly be wrong in my render settings (or wherever) in Resolve?
Thanks!
Last edited by georgekg on Thu Apr 28, 2022 7:02 pm, edited 4 times in total.
25 years in editing. On DR since v14
ASRock Steel Legend Z790
i7 13700k
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NVIDIA RTX 3090 24GB
Work: Firecuda 530 Star Wars Mandalorian 2TB
Cache: Firecuda 530 Star Wars Mandalorian 1TB
Render: Samsung 850 Pro 1TB SSD
ASRock Steel Legend Z790
i7 13700k
64GB DDR5 5200
NVIDIA RTX 3090 24GB
Work: Firecuda 530 Star Wars Mandalorian 2TB
Cache: Firecuda 530 Star Wars Mandalorian 1TB
Render: Samsung 850 Pro 1TB SSD