Possible Bug? Resolve freeze when autosaving on Deliver page

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DieNoriegaM

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Possible Bug? Resolve freeze when autosaving on Deliver page

PostTue Nov 29, 2022 11:58 pm

So, I've consistently run into an issue where, when I am updating a render job on the Deliver page, sometimes I'll press "Update Job" and at the same time Resolve will autosave. This causes Resolve to freeze with two dialog boxes open but neither one being able to be closed or resolved.

Resolve does not appear as "not responding", and am otherwise to use my computer normally, which leads me to believe this isn't a performance issue. It is, however, very frustrating since it negates any autosave Resolve was performing, and will also negate the updating of a render output.

Has anyone run into this?
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Peter Chamberlain

Blackmagic Design

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Re: Possible Bug? Resolve freeze when autosaving on Deliver

PostWed Nov 30, 2022 1:16 am

Windows 11?
Resovle 18.1.1?
Studio or Free?
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DieNoriegaM

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Re: Possible Bug? Resolve freeze when autosaving on Deliver

PostWed Nov 30, 2022 5:20 am

Peter Chamberlain wrote:Windows 11?
Resovle 18.1.1?
Studio or Free?



Windows 10, Core i7 8750H, 32GB Ram, RTX 2080

Resolve 18.1.1

Studio
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Peter Chamberlain

Blackmagic Design

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Re: Possible Bug? Resolve freeze when autosaving on Deliver

PostWed Nov 30, 2022 7:08 am

I just tried on Mac and its working as expected.
can you show me the two dialog boxes u mention, via a phone pic or screen capture?
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DieNoriegaM

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Re: Possible Bug? Resolve freeze when autosaving on Deliver

PostWed Nov 30, 2022 10:37 pm

Peter Chamberlain wrote:I just tried on Mac and its working as expected.
can you show me the two dialog boxes u mention, via a phone pic or screen capture?


Sure thing! This has only happened twice to me, and I cannot precisely replicate it because so far it has only happened when I click elsewhere when updating a render job AND autosave happens at the same time. Updating an output and autosave work perfectly fine on their own, so far.
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