thad christian wrote:I have a bad port in my MAC laptop that occasionally unmounts my external SSD drive. Once it comes back up Premiere would normally relink automatically....or I occasionally would have to point it to media again. And done...back in business.
But when this happens in RESOLVE...I am aware of the re-link button at the top left and how to relink the media...but when it looks like the media is relinked and the relink button show no media offline (no longer a red/orange color)....a bunch of media in the timeline still has the media offline No. Matter. What.
If you're running into Media Offline problems, check these things:
1) are the drives listed correctly in User -> System -> Media Storage?
2) are there any potential filename conflicts with the source media?
3) be aware that almost all H.264 files do not have accurate embedded timecode, so that can be a potential issue (particularly combined with #2)
4) make sure the drive permissions are set correctly
5) check the file path on the Media Page for the missing files and see if you can force a relink. Highlight the files, right-click, choose RELINK MEDIA, and then choose the correct source folder.
6) if the files are H.264/H.265 10-bit, be aware that they will only play in Resolve Studio. (There's quite a few codecs that only play in the Studio version.) For a lot of reasons, highly-compressed H.264/H.265 files are not ideal for post.
7) it's possible only your render cache has gone offline. To ward against that, re-render the cache or just delete it all and then go to the deliver page and try again.
The key is to check the MEDIA PAGE. Look at the rows of media and check where the source drive is. Worst case, relink it all. We try to confine all the media for one project to one folder, so worst case, we'd lasso all the media files, right-click and choose RELINK, and choose that one folder. "In theory," it should just work. Sometimes, just closing the session and re-opening it forces Resolve to go out and check the drive and file paths, and then the session is fine again.
Note that Monterey is a very old OS at this point. You might want to consider at least upgrading to Ventura (OSX 13). I would be cautious about Sonoma (OSX 14) at the moment.