DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2013

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Fabrizio Profeta

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DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2013

PostWed May 28, 2014 7:17 pm

Hello everyone,

I’ve got a big issue with DaVinci Resolve Lite 10.1.5 running on my brand new Mac Pro Late 2013.
The problem shows mainly when in the color tab I play DNG clips, the software hangs after a while (but never at the same time) leaving the system unstable in an inconsistent state: I can click the other clips but cannot playback; I can click around the other tabs but the functionalities does not react properly.
I can exit Resolve forcing quit, but I cannot execute anything else or even shutdown the Mac Pro.
I can only unplug and replug the power cord to make my Mac Pro boot again.
I tried to force OpenCL computation due to the fact my Mac has only AMD GPUs (quitting and reopening Resolve as required), w/o any results.

I brought back my Mac Pro to the Apple Technicians in my town as recommended by Italian Apple technical support because we thought it was a hardware related problem, but they didn’t find any hardware issues.

Is this problem related to the Lite version I am using? If so, please let me know how to buy the retail one.
Please help me to sort out this issue because I have urgent working needs.

Below you will find my Hardware Configuration.


Hardware Configuration:
Mac Pro Late 2013
Processor 3,5 GHz 6-Core Intel Xeon E5
Memory 64 GB 1867 MHz DDR3 ECC

Graphics AMD FirePro D700 6144 MB
Serial Number F5KML06MF694
Software OS X 10.9.3 (13D65)

Storage:
251 GB Flash Storage
8 TB RAID Storage LaCie
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sean mclennan

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostThu May 29, 2014 12:51 am

You're running Maverick 10.9.3 I presume?

read here:
viewtopic.php?f=11&t=22527
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Fabrizio Profeta

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostThu May 29, 2014 5:20 am

yes.
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sandrower

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostThu May 29, 2014 7:16 pm

I have the full version of Davinci Resolve 10.1.5 and are using my Mac Pro 6 core, D700 Firepro with 40 GB of RAM, I'm also using Maverick 10.9.3.

I have exactly the same problem as Fabrizio Profeta ending up with a norwegian reset of the computer and pull out the power cord.

What is the problem?
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sean mclennan

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostThu May 29, 2014 10:20 pm

sandrower wrote:I have the full version of Davinci Resolve 10.1.5 and are using my Mac Pro 6 core, D700 Firepro with 40 GB of RAM, I'm also using Maverick 10.9.3.

I have exactly the same problem as Fabrizio Profeta ending up with a norwegian reset of the computer and pull out the power cord.

What is the problem?


10.9.3 is the problem. Roll back to 10.9.2
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cayenne

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostTue Jul 08, 2014 2:57 pm

sean mclennan wrote:
sandrower wrote:I have the full version of Davinci Resolve 10.1.5 and are using my Mac Pro 6 core, D700 Firepro with 40 GB of RAM, I'm also using Maverick 10.9.3.

I have exactly the same problem as Fabrizio Profeta ending up with a norwegian reset of the computer and pull out the power cord.

What is the problem?


10.9.3 is the problem. Roll back to 10.9.2


Is there a link anywhere on HOW to roll back to a prior version? I upgraded and I'm 100% borked…and need to roll back to previous version of Resolve, but not finding how to do this yet….

Cayenne
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Marcus R. Moore

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostWed Jul 09, 2014 2:47 am

The answer now is to update to 10.9.4. That seems to solve most issues.
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cayenne

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostWed Jul 09, 2014 2:59 am

11thIndian wrote:The answer now is to update to 10.9.4. That seems to solve most issues.

Hmm…that doesn't help me any.

I'm on:

Mac OS X Lion 10.7.5 (11G63)


I've been trying to avoid going to Mavericks, as that I heard it still had problems slowing down many apps, especially ones that do background jobs, like rendering.

:(

Thanks for the reply though!!

C
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Dwaine Maggart

Blackmagic Design

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Re: DaVinci Resolve Lite 10.1.5 hangs with my Mac Pro Late 2

PostThu Jul 10, 2014 9:28 pm

Cayenne, you jumped into the middle of a MacPro 6,1 Mavericks thread. What is your actual issue?
Dwaine Maggart
Blackmagic Design DaVinci Support

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