crashing when selecting folder with clips

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Robert Malagrino

  • Posts: 2
  • Joined: Tue Feb 24, 2015 12:54 pm

crashing when selecting folder with clips

PostTue Feb 24, 2015 1:15 pm

Hi
sorry for the newby question.
I found this great LITE version. I have setup my film-folder as disk-database (on disk). But as soon I go to the LIBRARY and select the subfolder where my clips are the software crashes.

My configuration is:
ATI Radeon HD 5450
Windows 7 home premium service pack 1 64 bit
6 giga RAM

The error gives:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Resolve.exe
Application Version: 11.2.1.2
Application Timestamp: 54d9dc3b
Fault Module Name: Resolve.exe
Fault Module Version: 11.2.1.2
Fault Module Timestamp: 54d9dc3b
Exception Code: c0000005
Exception Offset: 00000000007d601b
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1040
Additional Information 1: 34fd
Additional Information 2: 34fd2c99928c4e5a4b059be3ecfedd86
Additional Information 3: 0b98
Additional Information 4: 0b9876ce220338d069053b3ed44d27cc



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Is it maybe that I don't fulfill the hardware requirments ?

Thanks a lot

Robert
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waltervolpatto

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  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: crashing when selecting folder with clips

PostTue Feb 24, 2015 9:17 pm

how much ram you have in the video card and which resolution are you trying to work with
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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Robert Malagrino

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  • Joined: Tue Feb 24, 2015 12:54 pm

Re: crashing when selecting folder with clips

PostWed Feb 25, 2015 8:57 am

hi
I have just 2 gb of video card.
Do you think this makes it crash ?

Are there possibilties to let the system work with weak hardware like mine ?

Thanks for the reply :-)

PS: I did fall in love with this software
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waltervolpatto

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  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: crashing when selecting folder with clips

PostWed Feb 25, 2015 8:08 pm

copy une clip on a different part of the system and see if is a path/naming issue
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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waltervolpatto

  • Posts: 10536
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: crashing when selecting folder with clips

PostWed Feb 25, 2015 8:09 pm

also check the driver of your radeon card...
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio
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Peter Chamberlain

Blackmagic Design

  • Posts: 13944
  • Joined: Wed Aug 22, 2012 7:08 am

Re: crashing when selecting folder with clips

PostThu Feb 26, 2015 12:40 am

HI, your system specs are not suitable for Resolve. Please refer to the config guides at the top of this section.

Peter
DaVinci Resolve Product Manager
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waltervolpatto

  • Posts: 10536
  • Joined: Thu Feb 07, 2013 5:07 pm
  • Location: 1146 North Las Palmas Ave. Hollywood, California 90038 USA

Re: crashing when selecting folder with clips

PostThu Feb 26, 2015 4:10 pm

Peter Chamberlain wrote:HI, your system specs are not suitable for Resolve. Please refer to the config guides at the top of this section.

Peter


It always come down to this....
W10-19043.1645- Supermicro MB C9X299-PGF - RAM 128GB CPU i9-10980XE 16c 4.3GHz (Oc) Water cooled
Decklink Studio 4K (12.3)
Resolve 18.5.1 / fusion studio 18
GPU 3090ti drivers 512.59 studio

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