Error during installation

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jasonhung

  • Posts: 2
  • Joined: Tue Apr 19, 2016 12:17 pm

Error during installation

PostTue Apr 19, 2016 12:30 pm

I was trying to install the new resolve 12.5, and midway to finish, a box saying "The specified account already exists." prompted. Then I tried to install again, the problem prompted again. I tried to delete all blackmagic related folders in my computer, and it didn't solve the problem.

I had tried to download and install the older 12.3.2 version, and the problem still exists.

Now I can't use resolve, can anyone please give a solution? :(
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