Lost USB dongle! Help please!

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Gonzalo Hurtado

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  • Joined: Mon May 30, 2016 2:10 am

Lost USB dongle! Help please!

PostMon May 30, 2016 2:14 am

Hello, I have a very big problem, I lost my Davinci Resolve Studio USB dongle. I have chance to get a new one with my camera serial number? I have an EF BMPC.

Thanks for any information and help

watonski
Cheers!

Gonzalo
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Lost USB dongle! Help please!

PostWed Jun 01, 2016 11:14 pm

You can reach out to your regions support office and see if there is something they can do for you.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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@blackmagicnewsofficial
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Aditya Iyer

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  • Joined: Sun Jun 19, 2016 4:00 am
  • Location: Mumbai, India

Re: Lost USB dongle! Help please!

PostSun Jun 19, 2016 4:24 am

New comer here, got the Studio version along with my newly acquired UM 4.6

Wanted to confirm if the usb dongle is required to be plugged in at all times, and no other way of registering it? While clever, drm is still preposterous.

Also why can't the free and studio versions be simultaneously installed? Why not have a way to keep both exist (in one install) and studio being usable when the dongle is plugged? And sans not exit the application as opposed to right now with each time a pop saying download the free version off the site.

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