Resolve Database Lost

DaVinci 12.5 (latest release)
MacOs X 10.11.5
2xQuad Core Mac Pro (2010)
28 GB RAM
Titan X Black 6GB
Disk based db

Recently switched to Resolve Studio 12.5. I have imported some backed up databases. Generally working fine.
I have spent the last 3 days working on a film project. This project is new not from a backup. Launched it this afternoon, DaVinci completely locked up. Nothing working at all. Forced Quit. Relaunched Resolve. No users no projects nothing. I can see the project folders on the disk.

Tony Manolikakis
Rev13 Films
Montreal

Just to update this issue. Working with tech support in Singapore. California support never even called me back. I created a new disk based database at a new location. I then dragged the folders for the projects I needed from the old disk database, and things opened up and worked correctly. Not sure why this happened, which is the scary part.

Tony

where is the disk database located?

Just to update this issue. Working with tech support in Singapore. California support never even called me back. I created a new disk based database at a new location. I then dragged the folders for the projects I needed from the old disk database, and things opened up and worked correctly. Not sure why this happened, which is the scary part.

Tony

Yes, for those of us who might encounter the same problem, could you please elaborate with specific details on file locations?

When I upgraded to Resolve 12.5 i transferred my backed up databases. Upon doing this you are given he option of where to put your disk database. I had put the database on one of my SAN drives. ( the default location is mentioned in the manuals I believe it is in Library/Application Support ) After a crash when switching between projects I lost all the projects and users for this database. Nothing I did could reconnect to them. But all the folders etc were still on the SAN drives. So I made a database, decided to put in the documents folder on the system drive. Dragged my folders from the SAN over to this location. And the projects opened cleanly.

Thanks for that explanation.