Media offline- how to solve it??

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Edwin Rivera

  • Posts: 149
  • Joined: Wed Aug 03, 2016 4:53 pm

Media offline- how to solve it??

PostFri Mar 17, 2017 4:26 am

Hi guys im completly new to davinci
I was recently working on a video and had the hardrive out and gave me media offline


The thing is that it even if i connect the hardrive again i cannot put the media online

What is it that i need to do?

Please and thank you very very much
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Dave Pitman

  • Posts: 68
  • Joined: Sun Sep 18, 2016 9:52 pm
  • Location: Olympic Peninsula, Washington

Re: Media offline- how to solve it??

PostFri Mar 17, 2017 4:53 am

Right click on the clip in the Media pool and towards the bottom of the context menu, select "relink selected clips" and navigate to the clips in the subsequent dialog.
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Rhion-Jordan Baker

  • Posts: 3
  • Joined: Mon Mar 20, 2017 9:13 pm

Re: Media offline- how to solve it??

PostMon Mar 20, 2017 9:23 pm

I have the same problem but it only happens when I import a clip to the timeline, audio on the clip still plays but where the video should be it says "Media Offline". However the clip fine when it is in the media storage preview. Please help
Your Sincerely
Rhion-Jordan

My setup:
Intel Core i7 4790K
16GB HyperX Fury
GTX 780's 2-way SLI
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Andrew Kolakowski

  • Posts: 2618
  • Joined: Tue Sep 11, 2012 10:20 am

Re: Media offline- how to solve it??

PostMon Mar 20, 2017 11:04 pm

Most likely video format in unsupported.
I think BM should stop letting file to be imported and showing as media offline.
If video is unsupported file should fail to load, simple as this.
So much confusion wit this offline state.

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