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Media offline- how to solve it??

PostPosted: Fri Mar 17, 2017 4:26 am
by Edwin Rivera
Hi guys im completly new to davinci
I was recently working on a video and had the hardrive out and gave me media offline


The thing is that it even if i connect the hardrive again i cannot put the media online

What is it that i need to do?

Please and thank you very very much

Re: Media offline- how to solve it??

PostPosted: Fri Mar 17, 2017 4:53 am
by Dave Pitman
Right click on the clip in the Media pool and towards the bottom of the context menu, select "relink selected clips" and navigate to the clips in the subsequent dialog.

Re: Media offline- how to solve it??

PostPosted: Mon Mar 20, 2017 9:23 pm
by Rhion-Jordan Baker
I have the same problem but it only happens when I import a clip to the timeline, audio on the clip still plays but where the video should be it says "Media Offline". However the clip fine when it is in the media storage preview. Please help

Re: Media offline- how to solve it??

PostPosted: Mon Mar 20, 2017 11:04 pm
by Andrew Kolakowski
Most likely video format in unsupported.
I think BM should stop letting file to be imported and showing as media offline.
If video is unsupported file should fail to load, simple as this.
So much confusion wit this offline state.