No CUDA hardware acceleration detected!

Hello,

I Davinci keeps telling me to quit and install a cuda accelerated GPU.

The story:

Once upon a time, I bought a GTX 980 from MacVIdCards.com which came flashed and worked perfectly for about a year for my Mac Pro 5,1. After awhile the new drivers came with bugs. Don't know if there was pressure on Nvidia from Apple or what but the drivers started causing panics in adobe. Trust me I troubleshooted this issue for months. Finally bought a Sapphire AMD Radeon HD 7950 and when I open resolve it still is in love with CUDA and I need it to know that CUDA has left and is never coming back.

The main issue here is not the message, more so that when I open a project it crashes and when I try to make a new project and import an AAF it crashes. This is not good.

How on earth do I do this?

Davnci 12.5
Mac Pro 5,1
OS 10.10.5

P.S. I already tried installing the CUDA driver this morning to see if that would fix however at that point it told me that it now needed the hardware which since I am sporting an AMD that is not going to happen so I uninstalled and back to square one.

Thanks,

Taylor

[Dwaine Maggart]

If you don't have an NVIDIA graphics card, you don't need CUDA.

If Resolve can't detect ANY viable graphics card to use, it will generally put up the CUDA message.

When you get the CUDA warning, and Resolve has no GPU to use, as soon as you select a clip in the Media page, or load a project or XML, Resolve is going to crash.

We'd need to see a Resolve Diagnostics log to see what's up with the AMD card.

Thank you for your reply,

I was looking at those earlier and found that it does see the GPU. You have made me really nervous about the compatibility of my GPU.

Here is the Debug log(is this the right one?):

Thanks,

[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,196 | Updating display GPU information...
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,196 | Detecting GPU properties
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,505 | Process to detect GPUs has finished
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,507 | Detected model 'MacPro5,1'
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Detected OS 'OS X 10.10.5 (14F2109)'
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Detected uptime 5366s
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Single GPU machine = No
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | GPU Name = 'AMD Radeon HD 7950', Main display = 1
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Setting LsManager.3.NumGPUs = 1
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Setting LsManager.3.GPUMapping = 0
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,508 | Setting LsManager.3.GPUMappingEnable = 1
[0x7fff7c1c2300] | IO | INFO | 2017-03-27 11:57:17,508 | RED InitializeSdk with library path at /Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/Libraries
[0x7fff7c1c2300] | IO | INFO | 2017-03-27 11:57:17,537 | Red SDK init is successful
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,540 | 0 RED rocket cards available
There are 1 GPUs in the system.
[0x7fff7c1c2300] | SyManager.DeckLink | INFO | 2017-03-27 11:57:17,547 | DL::DisplayDevices: (1/1)
[0x7fff7c1c2300] | SyManager.DeckLink | INFO | 2017-03-27 11:57:17,548 | DL::DisplayDevices: (1/1)
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,549 | Decklink model name: 'Intensity Pro 4K', version: '10.8.5'
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,552 | Installed custom font: Open Sans
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:17,554 | Installed custom font: Open Sans
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:18,947 | Finished loading Application style sheet
[0x7fff7c1c2300] | IO | INFO | 2017-03-27 11:57:19,128 | Adding directory /Volumes to directory watching list
Local.Speed.Debug switched OFF - ''
[0x1229f3000] | Main | INFO | 2017-03-27 11:57:19,129 | Started listener socket at port 15000
Using 4000 resource buffers
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,320 | Daemon DPDecoder is started 3399
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,321 | Daemon DPDecoder is started 3400
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,321 | Daemon DPDecoder is started 3401
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,321 | Daemon DPDecoder is started 3402
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,321 | Daemon DPDecoder is started 3403
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,321 | Daemon DPDecoder is started 3404
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,322 | Daemon DPDecoder is started 3405
[0x7fff7c1c2300] | BtCommon | INFO | 2017-03-27 11:57:21,322 | Daemon DPDecoder is started 3406
Sy High Command Handler Thread ----- (4913393664)
SY high priority cmd handler thread starts: 24DC7000
Sy Low Command Handler Thread ----- (4913930240)
SY low priority cmd handler thread starts: 24E4A000
Sy Data Handler Thread ----- (4914466816)
SY data handler thread starts: 24ECD000
Gs High Command Handler Thread ----- (4916076544)
GS high priority cmd handler thread starts: 25056000
Gs Low Command Handler Thread ----- (4916613120)
GS low priority cmd handler thread starts: 250D9000
Dp High Command Handler Thread ----- (4917686272)
DP high priority cmd handler thread starts: 251DF000
Dp Low Command Handler Thread ----- (4918222848)
DP low priority cmd handler thread starts: 25262000
[0x12515c000] | GsManager | INFO | 2017-03-27 11:57:21,329 | Gs Processor Thread ----- (4917149696)

DpVideoOutput: g_videoOutputRunning is 0
Dt High Command Handler Thread ----- (4919296000)
Dt Low Command Handler Thread ----- (4919832576)
DT high priority cmd handler thhread starts: 25368000
DT low priority cmd handler thread starts: 253EB000
GS processor thread starts: 2515C000
Local.Speed.Verbose switched OFF - ''
[0x7fff7c1c2300] | DtManager | INFO | 2017-03-27 11:57:21,329 | Using 8 generic IO threads
[0x12515c000] | GsManager | INFO | 2017-03-27 11:57:21,329 | GsProcessor ---- Total: 20, NumDtThreads: 8, NumComms: 0, NumSites: 1

[0x12546e000] | DtManager | INFO | 2017-03-27 11:57:21,329 | Dt Data Handler Thread Started
DT data handler thread starts: 2546E000
[0x7fff7c1c2300] | DtManager | INFO | 2017-03-27 11:57:21,329 | Total of 16 IO threads (including 8 generic and 8 Red decode threads)
[0x12515c000] | GsManager | INFO | 2017-03-27 11:57:21,329 | Lookaheads -> playback = 20, record = 20, stop = 6

[0x127c04000] | DtManager | INFO | 2017-03-27 11:57:21,329 | Dt Worker Thread Started
[0x127b81000] | DtManager | INFO | 2017-03-27 11:57:21,329 | Dt Worker Thread Started
[0x127c87000] | DtManager | INFO | 2017-03-27 11:57:21,329 | Dt Worker Thread Started
[0x127d0a000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x127e10000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x127d8d000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x127e93000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x127f16000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x127f99000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x129881000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
Ls High Command Handler Thread ----- (4996042752)
[0x129904000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
Ls Low Command Handler Thread ----- (4996579328)
Ls High Command Handler Thread ----- (4997652480)
[0x129987000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
LS low priority cmd handler thread starts: 29D1C000
Ls Data Handler Thread ----- (4997115904)
Ls Low Command Handler Thread ----- (4998189056)
Ls Data Handler Thread ----- (4998725632)
Ls High Command Handler Thread ----- (4999262208)
LS low priority cmd handler thread starts: 29EA5000
Ls Low Command Handler Thread ----- (4999798784)
LS data handler thread starts: 29D9F000
[0x129a0a000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
LS data handler thread starts: 29F28000
LS low priority cmd handler thread starts: 2A02E000
Ls Data Handler Thread ----- (5000335360)
Mem Data Transmitter Thread ----- (5000871936)
[0x129a8d000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
Mem data transmitter thread starts: 2A134000
[0x129b10000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x129b93000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x129c16000] | DtManager | INFO | 2017-03-27 11:57:21,330 | Dt Worker Thread Started
[0x7fff7c1c2300] | DbCommon2 | INFO | 2017-03-27 11:57:21,330 | Loading dblist file: /Library/Preferences/Blackmagic Design/DaVinci Resolve/dblist.conf
Starting license poller...
[0x7fff7c1c2300] | Main | INFO | 2017-03-27 11:57:21,331 | Running DaVinci Resolve Studio v12.5.5.026 (Darwin)
[0x12a0b1000] | GPUManager | INFO | 2017-03-27 11:57:21,337 | Let There Be CUDA Light!
[0x7fff7c1c2300] | IO | INFO | 2017-03-27 11:57:21,338 | Using DNxHR library v2.3.0.35r
SY panel handler thread starts: 24FD3000
[0x12a0b1000] | GPUManager | ERROR | 2017-03-27 11:57:21,350 | Failed to query board count: CUDA driver version is insufficient for CUDA runtime version
Urgent message: No CUDA Acceleration Hardware Detected!||Please quit Resolve and install a CUDA accelerated GPU card or update your CUDA software driver to the latest version before continuing to use Resolve. CUDA driver updates can be performed in the Mac System Preferences.
[0x12a0b1000] | GPUManager | ERROR | 2017-03-27 11:57:21,371 | No CUDA Acceleration Hardware Detected!||Please quit Resolve and install a CUDA accelerated GPU card or update your CUDA software driver to the latest version before continuing to use Resolve. CUDA driver updates can be performed in the Mac System Preferences.
[0x12a0b1000] | GPUManager | ERROR | 2017-03-27 11:57:21,371 | Total number of CUDA GPU 0 is less than requested 1
[0x12a0b1000] | GPUManager | ERROR | 2017-03-27 11:57:21,371 | No CUDA boards available
[0x12a0b1000] | IP | ERROR | 2017-03-27 11:57:21,371 | Failed to initialize CUDA boards
LS data handler thread starts: 2A0B1000
Checking License...
DHID 784362903
--------------------------------------------------------------------------------
---------------- Checking License ----------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------

All textures are loaded : 1.
[0x7fff7c1c2300] | SyManager | INFO | 2017-03-27 11:57:23,675 | Started /Library/Application Support/Blackmagic Design/DaVinci Resolve/DaVinciPanelDaemon with pid 3410
[0x7fff7c1c2300] | DbCommon2 | INFO | 2017-03-27 11:57:23,684 | Sm2SysIdEntry is not supported in disk database mode
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:24,291 | Key sequence Ctrl+Shift+, defined by viewStereoSwitchEyeLeft and editNudgeSwapEditReverse
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:24,291 | Key sequence Ctrl+Shift+. defined by viewStereoSwitchEyeRight and editNudgeSwapEditForward
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:24,291 | Key sequence - defined by sessionPrinterLightsCyanMinus and sessionGradeFromTwoClipsPrior
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:24,292 | Key sequence Alt+/ defined by controlPlayAroundToPlayInToOut and editAssociateWithAudioInViewer
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:24,552 | Failed to load media metadata preset list or the list is empty.
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:24,561 | Failed to load media metadata preset list or the list is empty.
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:24,772 | Failed to load media metadata preset list or the list is empty.
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:24,780 | Failed to load media metadata preset list or the list is empty.
[0x7fff7c1c2300] | UI.ActionConnector | WARN | 2017-03-27 11:57:24,928 | Missing ActionDefinition for sessionDolbyVisionAnalyzeAllShots
[0x7fff7c1c2300] | UI.ActionConnector | WARN | 2017-03-27 11:57:24,928 | Missing ActionDefinition for sessionDolbyVisionAnalyzeSelectedShots
[0x7fff7c1c2300] | UI.ActionConnector | WARN | 2017-03-27 11:57:24,928 | Missing ActionDefinition for sessionDolbyVisionAnalyzeSelectedAndGroup
[0x7fff7c1c2300] | UI.ActionConnector | WARN | 2017-03-27 11:57:24,928 | Missing ActionDefinition for sessionDolbyVisionAnalyzeCurrentFrame
[0x7fff7c1c2300] | UI | INFO | 2017-03-27 11:57:24,967 | Not creating special GL widget for screen 0
[0x7fff7c1c2300] | UI | ERROR | 2017-03-27 11:57:25,617 | Failed to find value '524287' in combo-box
****************** Flushing GPU Buffers
[0x7fff7c1c2300] | SyManager.Signals | INFO | 2017-03-27 11:57:56,858 | Current user pointer is changed
[0x7fff7c1c2300] | UI | INFO | 2017-03-27 11:57:56,860 | UI Persistence - HandleLogin() Current user name is guest
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:56,982 | UI Persistence - UseDisplayNameForClips not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:56,982 | UI Persistence - ShowSmartBins not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:56,982 | UI Persistence - ShowPowerBins not read
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:57,101 | Key sequence Ctrl+Shift+, defined by viewStereoSwitchEyeLeft and editNudgeSwapEditReverse
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:57,101 | Key sequence Ctrl+Shift+. defined by viewStereoSwitchEyeRight and editNudgeSwapEditForward
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:57,101 | Key sequence - defined by sessionPrinterLightsCyanMinus and sessionGradeFromTwoClipsPrior
[0x7fff7c1c2300] | UI.KeyBindings | WARN | 2017-03-27 11:57:57,101 | Key sequence Alt+/ defined by controlPlayAroundToPlayInToOut and editAssociateWithAudioInViewer
[0x7fff7c1c2300] | UI | ERROR | 2017-03-27 11:57:57,106 | Failed to find value '-1' in combo-box
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:57,193 | UI Persistence - ProjectManagerViewZoom not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:57:57,193 | UI Persistence - PMBinView not read
[0x7fff7c1c2300] | SyManager.Signals | INFO | 2017-03-27 11:57:57,194 | Main view page is changed to 12
[0x7fff7c1c2300] | UI | INFO | 2017-03-27 11:57:57,309 | Gallery pointer is changed, refreshing color gallery
[0x7fff7c1c2300] | UI | INFO | 2017-03-27 11:57:57,311 | Gallery pointer is changed, refreshing gallery browser
[0x7fff7c1c2300] | SyManager.Signals | INFO | 2017-03-27 11:58:00,145 | Main view page is changed to 1
[0x7fff7c1c2300] | SyManager.Signals | INFO | 2017-03-27 11:58:00,153 | Main view page is changed to 1
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,290 | Layout is disabled.
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - FavoritesFolderViewHeight not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - MediaPoolPowerFolderViewHeight not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - MediaPoolSmartFolderViewHeight not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - MediaPoolFolderView not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - MediaPoolSmartFolderView not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,293 | UI Persistence - MediaPoolPowerFolderView not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,316 | UI Persistence - VTRIngest not read
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:00,844 | Layout is disabled.
[0x7fff7c1c2300] | UI | WARN | 2017-03-27 11:58:01,534 | Layout is disabled.


Some required information is missing for email crash report, the crash archive will not be updated


==========[CRASH DUMP]========
Please send this to support:
#TIME Mon Mar 27 11:58:01 2017 - Uptime 00:00:42 (hh:mm:ss)
#FROM_EMAIL
#TO_EMAIL
#VERSION 12.5.5 (#026)
#SMTP_SERVER
#PROGRAM_NAME (64-bit)

0 Resolve 0x0000000102da90a8 _ZNSt6vectorI14BtSharedHandleI6BtBaseESaIS2_EE20_M_allocate_and_copyIPS2_EES6_mT_S7_ + 58776
1 libsystem_platform.dylib 0x00007fff90470f1a _sigtramp + 26
2 ??? 0x6e616874c0000042 0x0 + 7953753267559727170
3 Resolve 0x00000001030edb17 _ZNSt8_Rb_treeIN10ReactorGPU14NodeDescriptorES1_St9_IdentityIS1_ESt4lessIS1_ESaIS1_EE14_M_create_nodeERKS1_ + 183687
4 Resolve 0x00000001030c20dc _ZNSt8_Rb_treeIN10ReactorGPU14NodeDescriptorES1_St9_IdentityIS1_ESt4lessIS1_ESaIS1_EE14_M_create_nodeERKS1_ + 4940
5 Resolve 0x00000001030c1218 _ZNSt8_Rb_treeIN10ReactorGPU14NodeDescriptorES1_St9_IdentityIS1_ESt4lessIS1_ESaIS1_EE14_M_create_nodeERKS1_ + 1160
6 Resolve 0x00000001030fac5b _ZNSt6vectorIN10ReactorGPU8EdgeInfoESaIS1_EE14_M_fill_insertEN9__gnu_cxx17__normal_iteratorIPS1_S3_EEmRKS1_ + 2699
7 Resolve 0x00000001030fa9f1 _ZNSt6vectorIN10ReactorGPU8EdgeInfoESaIS1_EE14_M_fill_insertEN9__gnu_cxx17__normal_iteratorIPS1_S3_EEmRKS1_ + 2081
8 Resolve 0x00000001016d7829 _ZNSt8_Rb_treeIiSt4pairIKiN10ReactorGPU26MemoryBufferWithAttributesEESt10_Select1stIS4_ESt4lessIiESaIS4_EE16_M_insert_uniqueERKS4_ + 3353
9 Resolve 0x0000000101783bcc _ZN11BtSingletonI8SmStableE8GetStateEv + 37932
10 Resolve 0x0000000102e113c9 _ZNSt6vectorISsSaISsEE13_M_insert_auxEN9__gnu_cxx17__normal_iteratorIPSsS1_EERKSs + 3385
11 libsystem_pthread.dylib 0x00007fff9847e05a _pthread_body + 131
12 libsystem_pthread.dylib 0x00007fff9847dfd7 _pthread_body + 0
13 libsystem_pthread.dylib 0x00007fff9847b3ed thread_start + 13
Signal Number = 11
==============================


Some required information is missing for email crash report, the crash archive will not be updated
QObject::~QObject: Timers cannot be stopped from another thread


==========[CRASH DUMP]========
Please send this to support:
#TIME Mon Mar 27 11:58:01 2017 - Uptime 00:00:42 (hh:mm:ss)
#FROM_EMAIL
#TO_EMAIL
#VERSION 12.5.5 (#026)
#SMTP_SERVER
#PROGRAM_NAME (64-bit)

0 Resolve 0x0000000102da90a8 _ZNSt6vectorI14BtSharedHandleI6BtBaseESaIS2_EE20_M_allocate_and_copyIPS2_EES6_mT_S7_ + 58776
1 libsystem_platform.dylib 0x00007fff90470f1a _sigtramp + 26
2 ??? 0x0000000119cbbb70 0x0 + 4727749488
3 QtGui 0x000000010bff7a8d _ZN17QOpenGLExtensions11gles3HelperEv + 35261
4 QtGui 0x000000010bfd1ce0 _ZN16QOpenGLFunctions25initializeOpenGLFunctionsEv + 16
5 Resolve 0x000000010024bdf2 _ZN16Ui_UiAddDBDialog13retranslateUiEP7QDialog + 62898
6 Resolve 0x00000001003823ae _ZN11BtSingletonI21SyDolbyVisionAnalyzerE8GetStateEv + 16878
7 QtWidgets 0x000000010b7530bc _ZN13QOpenGLWidget11doneCurrentEv + 1964
8 QtWidgets 0x000000010b753afb _ZN13QOpenGLWidget11resizeEventEP12QResizeEvent + 59
9 Resolve 0x000000010038232e _ZN11BtSingletonI21SyDolbyVisionAnalyzerE8GetStateEv + 16750
10 QtWidgets 0x000000010b732732 _ZN7QWidget5eventEP6QEvent + 2130
11 QtWidgets 0x000000010b6f2d6b _ZN19QApplicationPrivate13notify_helperEP7QObjectP6QEvent + 251
12 QtWidgets 0x000000010b6f612e _ZN12QApplication6notifyEP7QObjectP6QEvent + 8302
13 Resolve 0x000000010002d50f _ZN11BtSingletonI15UiProjectLockerE8GetStateEv + 5679
14 QtCore 0x000000010c4ba023 _ZN16QCoreApplication14notifyInternalEP7QObjectP6QEvent + 115
15 QtWidgets 0x000000010b72b137 _ZN14QWidgetPrivate30sendPendingMoveAndResizeEventsEbb + 327
16 QtWidgets 0x000000010b730e8a _ZN14QWidgetPrivate11show_helperEv + 42
17 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
18 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
19 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
20 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
21 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
22 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
23 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
24 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
25 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
26 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
27 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
28 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
29 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
30 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
31 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
32 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
33 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
34 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
35 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
36 QtWidgets 0x000000010b731280 _ZN14QWidgetPrivate12showChildrenEb + 416
37 QtWidgets 0x000000010b730ea9 _ZN14QWidgetPrivate11show_helperEv + 73
38 QtWidgets 0x000000010b731cb2 _ZN7QWidget10setVisibleEb + 1394
39 Resolve 0x00000001006ed374 _ZNK8QMapNodeI12BtClipFormat8BtStringE4copyEP8QMapDataIS0_S1_E + 24708
40 Resolve 0x00000001004113c8 _ZN16Ui_UiBrowsePanel13retranslateUiEP7QWidget + 21880
41 Resolve 0x0000000100dfeb45 _ZN23UiTiActApplyAudioEffect7RefreshER12UiActUpdates + 15685
42 Resolve 0x00000001002e4aaa _ZN11BtSingletonI13UiAudioOutputE8GetStateEv + 63050
43 QtCore 0x000000010c4eff0a _ZN11QMetaObject8activateEP7QObjectiiPPv + 1050
44 Resolve 0x0000000100985e6c _ZN5QListI5QPairIS0_I7QStringS1_EbEEC2ERKS4_ + 26540
45 QtCore 0x000000010c4eff0a _ZN11QMetaObject8activateEP7QObjectiiPPv + 1050
46 Resolve 0x0000000100f1c738 _ZN17QtMetaTypePrivate23QMetaTypeFunctionHelperIP7QActionLb1EE9ConstructEPvPKv + 1576
47 Resolve 0x0000000100975112 _ZN5QListI5BtMapI8BtString8QVariantSt4lessIS1_EEE18detach_helper_growEii + 31202
48 QtCore 0x000000010c4eff0a _ZN11QMetaObject8activateEP7QObjectiiPPv + 1050
49 QtWidgets 0x000000010ba81800 _ZN15QAbstractButton7clickedEb + 64
Signal Number = 11
==============================

[Dwaine Maggart]

If you could do a Diagnostic logs dump and link to that file, it could be quite helpful.

With Resolve open (don't load existing projects or click on any media) hold down the Option key and select the Resolve Help menu. This will expose the "Create Diagnostics Log On Desktop" menu.

Something else to check in Resolve Preferences - Video I/O and GPU. Make sure GPU processing mode is set to Auto, and not CUDA.

Thanks Dwaine,

I know these things are seemingly obvious but I couldn't get into the project from my original user. It kept crashing however, I was able to create a new user and go into the preferences and check auto. Restarted and we are good to go!

Thanks again!

Hi, I recently downloaded davinci resolve 12.5.5 and am getting the same error message "No CUDA hardware acceleration detected"
How do i run a diagnostic logs dump?
Where is the "option" key on windows keyboard?
GPU processing mode is set to auto. Still have the error message.
Here are my specs: (let me know if you need anything else)


System Information
------------------
Time of this report: 5/1/2017, 00:58:26
Machine name: DELL-LAPTOP
Machine Id: {29595B1C-C6FA-4318-982D-6B412F0C1353}
Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release_sec.170327-1835)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Latitude E6410
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 5126MB used, 1500MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

[Dwaine Maggart]

On Windows, you hold the Alt key while selecting the Resolve Help menu.

You don't have enough system RAM:

Minimum system requirements for Windows
Windows 8.1 Pro 64 bit
16 GB of system memory is recommended and 8 GB is the minimum supported
Blackmagic Design Desktop Video version 10.4.1 or later
NVIDIA/AMD/Intel GPU Driver version – As required by your GPU


And you don't list what graphics device is in your system. But assuming you have the standard NVS3100M graphics listed for that model, the CUDA Compute level support is too low to run Resolve.

Hi There,

I just installed Davinci Resolve 14 Studio. Everything okay, till I started te program and got the message No Cuda Hardware Selected.

I have a HP EliteBook 8770W with a Nvidia Quatro K3000M GPU. All cores are active. However Davinci does not sees Cuda and does not start up.

I read in this forum from Dwaine Maggart:

Resolve 11 required CUDA compute level 1.3 support.

Resolve 12 required CUDA compute level 2.0 support.

Resolve 14 requires CUDA compute level 3.0 support.

Is this the case maybe that the K3000M is not supported 'level 3.0' or has it to do with an other issue and/or GPU requirement.

Ps. It is a pity that Davinci is not giving the minimum technical requirements, before somebody is bying an upgrade version. With 12.5 and 14 public beta everthing was fine.

Thanks Harold

Hello,

I thought I left a message/question, but can't find mine anymore. Therefore I try again. Maybe somebody can help me.

I have a HP EliteBook 8770W, I7 Laptop/DAW with a Nvidia Quatro K3000M GPU (with CUDA support). With Davinci Resolve 11, 12.5 and 14 public beta everything works fine. I upgraded to 14 Studio and got the message:

'No CUDA hardware acceleration detected' and than Davinci crashes.

Is somebody familiar with this message in conjunction with the Quatro K3000M or comparable GPU. I read something about level 1, 2 and 3. Davinci Resolve 14 Studio needs the latest?? Is this the issue. What is the alternative? I read a lot abot this issue, but can't find a suitabe answer for me.

Otherwise I have to fall back to version 12.5. However, the project files are made in version 14, so I can't import them anymore.

Ps. It is a pity that Davinci Resolve do not give a minimum system / GPU requirement by the upgrade to version 14 Studio.

Regards Harold

[Dwaine Maggart]

That GPU has CUDA Compute Capability 3, which is good for Resolve 14.

So something else is going on.

Logs might be helpful.

Something else to try: When Resolve comes up on the Project Manager screen, hold the <ALT> key and press the <,> (comma) key. This should bring up the Resolve Preferences window. In Video I/O and GPU, set the GPU processing mode to OpenCL, Save the prefs and restart Resolve, and see if that works.

Hi Dwaine,

Thanks for your answer.

To come into the Preference screen I use <CTRL> <,>. It is Windows. I change the VideoI/O and GPU to OpenCL and start again the program. It works, everything looks okay. But the system becomes slow. Video and audio stutters. So this is not the solution.

Setting back to CUDA, same problem, it crasches. Trying all kind of parameters in the NVIDIA config screens. No difference.

Is this a bug in Davinci. As said with the public Beta 14, it was okay.

If there is no solution I have to go back to previous version 12.5 Studio or Public Beta 14, although missing features with the latter. And wait for the final stable version?

I'm not familiair with log dumps. I did an Event log application, see attached. For me it is unreadable. I think it gives you not the right info.

Thanks Harold

[Dwaine Maggart]

What NVIDIA driver do you have installed?

NVIDIA Quadro K3000M

Version 10.18.13.5404, 2015. Windows upgrade said, this is the latest one. I can't find a newer version on the NVIDIA site. In there list this model is not mentioned anymore?

With other programs the Cuda works fine, so with Davinci Resolve 12.5 free and Studio and as said with Public Beta 14 it works fine.

I tried change all kind of parameters and to remove (Revo uninstaller) and reinstall, etc. No change.

Ps, the first time I installed the program, Davinci ask for the Davinci audio drivers set up. If I do an install now, I don't get this option anymore. Another thing is that Davinci sees the panels, although I see no thumbnail anymore under programs. I don't use panels, so it is not an real issue for me, but it confuses me.

I have a log file picked up from the C:/ root of the deinstallation/installation. See enclosed. Maybe you can retreive some important infomation from it.

Thanks

[Dwaine Maggart]

That is driver version 354.04, which is very old.

Go to the NVIDIA driver download site and download and then install the current driver for the K2000, which is 385.08.

Hi Dwaine,

It works. The images/footage runs smoothly. That is the good news. And many thanks for your support. The bad news, there is not. I'm so happy that I can work in Davinci Resolve 14 Studio (Beta). It was a problem in between my older driver (which works for the other verions okay) and the more GPU power version 14 needs, I suppose.

My problem was:
Windows gave no good option for upgrading display driver. Windows says ít is the latest driver', nor the HP update option from my HP Notebook gave the right option. So the Nvidia driver site gave me:

385.08-quadro-grid-desktop-notebook-win8-win7-64bit-international-whql.exe.

The K3000M is supported. I made the mistake before, not to select Notebook in the pull down menu. Here I could select my GPU. In the other list my GPU is not mentioned. I think this is the reason you advise me to pick the K2000 driver. This should work also, although there is difference in the memory speed, I read in several game fora.

Again, many thanks. I like the program so much. But to be honest I could live with 12.5, if there was no solution for Cuda. For the price this one alone is a good deal. Version 14 offers so many more, I never need them all. This is for the real professional world and that for the same fantastic price.

Harold

My (humble) setup:
HP EliteBook 8770W, I7, 16Gb, 2x SSD
Dell Ultrasharp 27 inch calibrated wide gamut monitor
Adobe Premiere Pro CS6, NLE (with the NLE in Davinci and bad support in formats/codecs, I use this program not so often anymore. Adobe Premiere Pro CC I can not comment or judge. Should be a great program too with Lumetri, etc.)
Adobe Audition, external DAC and monitors
Use many tools, such as:
VirtualDubMod (VFW/.avi). Support 8 and 10 bit x.264)
myFFmpeg (to my opinion best GUI for FFmpeg), use 8 and 10 bit builds. So I can tweak (more options) f.i. for the H.264 / H.265, so actually better to fine tune than in Davinci for Delivery in these formats.

#

Hello,

I have just downloaded and installed Resolve 14. But I am getting that error message with Resolve not finding any CUDA capable GPUs.

My video card is the NVS 5400m. Is it enough?

[Dwaine Maggart]

NVS 5400M only has CUDA Compute 2.1 support, which is not good enough for Resolve 14. Should be OK with Resolve 12.5.

Ok thanks for the response. Is there a download link for 12.5 still available?

[Dwaine Maggart]

Resolve versions back to 10.1.5 are in the BMD web site Support area for Resolve/Fusion.

[Dwaine Maggart]

No idea without logs.

viewtopic.php?f=21&t=90190#16

I have Windows 7 64bit, and a GeForce GTX 750. When I start Resolve 12.5 which I got with a new Video Assist 5", it gives me the 'No CUDA Acceleration Hardware Detected!' message. I don't know what the CUDA software driver is, is it the same as the GPU driver? I remember updating the graphics driver, about a year ago, and it caused complete havoc with Premiere Pro so I went back to the last version.

According to GPU-Z it is CUDA enabled and has a 5.0 rating. The card is not listed in the legacy card list.
I cannot find the Video I/O and GPU option in preferences perhaps this is not available in the free version.

Pease can you help as I would quite like to see what Resolve is like?

CUDA is a separate installation.

CUDA is a separate installation.

Cuda runtime should be part of drivers. Developer tools is separate install.

[Dwaine Maggart]

Correct. All the CUDA stuff Resolve requires is in the driver.

Cureent Resolve is only supported on Windows 10, so your Windows 7 could be an issue.

12.5 had a minimum requirement of Windows 8.1, so 7 might still be an issue.

At any rate, if you could provide a Resolve log and Windows System Information .NFO file, that would be helpful.

OK, sorry, it used to be a separate installer on the old MacPro.