Resolve Beta 14 - Lockup on launch

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GregGreenhaw

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Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 5:42 pm

I use resolve all the time on my 2010 mac pro. I just updated to the beta and it installed fine but will not start up it hangs before the splash page appears. I attached the capture log but not sure if its correct since resolve didn't really crash it just hung and I had to force quit. I have the latest nvidia webdriver and cuda.
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DaVinci-Resolve-logs-20170424-134042.tgz
capture log
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 5:49 pm

5th time got to the splash screen and past the licensing but its hangs now on the "ready" message. Clicking off the app causes the loading screen to go away and you can not get it back.
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Screen Shot 2017-04-24 at 1.46.17 PM.jpg
Screen Shot 2017-04-24 at 1.46.17 PM.jpg (92.86 KiB) Viewed 4829 times
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 6:12 pm

I blew out all preferences and application support files. I samples the process in the activity monitor and it appears there is some sort of loop. See attached

18 ??? (in Resolve) load address 0x100000000 + 0x330b9e6 [0x10330b9e6]
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Sample of Blackmagic DaVinci Resolve.txt.zip
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 6:18 pm

ok got it to boot after a disabled my internet . There appears to be a loop with a network lookup on boot. Without internet it took a while on the loading licenses step but it did boot.
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 6:27 pm

Connecting to my previous disk database locks up as well.
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Ron Dylewski

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 6:45 pm

I just downloaded and DR 14 will not launch for me. Mid-2010 Mac running Yosemite. Here's a portion of the error code:

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Metal.framework/Versions/A/Metal
Referenced from: /Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/MacOS/Resolve
Reason: image not found


I realize it is Beta. Certainly could be a problem at my end. Any help would be appreciated!

Ron
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Ovi Dan

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:08 pm

This sounds more like an alpha than a beta. Does anybody else have this problem?
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Brian Russo

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:11 pm

I'm getting the same problem
Brian Russo. NY
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:15 pm

The app is getting caught up in loops randomly. I noticed it spin forever when opening the openfx panel for the first time. I forced quit and it was ok the 2nd time.
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Maciej Frydrych

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:22 pm

I can not launch on Win7 Pro.
It pass every test on logo screen and nothing happen then.
It works in background (windows menager Resolve.exe) and after few moments windows give me this message.
"
Podpis problemu:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: Resolve.exe
Wersja aplikacji: 14.0.0.20
Sygnatura czasowa aplikacji: 58fdc06e
Nazwa modułu z błędem: Qt5Core.dll
Wersja modułu z błędem: 5.4.1.0
Sygnatura czasowa modułu z błędem: 58006657
Kod wyjątku: c00000fd
Przesunięcie wyjątku: 000000000002ed9b
Wersja systemu operacyjnego: 6.1.7601.2.1.0.256.48
Identyfikator ustawień regionalnych: 1045
Dodatkowe informacje 1: 7b07
Dodatkowe informacje 2: 7b0741141f52389336b34eb427a3b05e
Dodatkowe informacje 3: 8d3c
Dodatkowe informacje 4: 8d3cab206b289bbdddcc34b91a9f1b91

Przeczytaj w trybie online nasze zasady zachowania poufności informacji:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0415

Jeśli zasady zachowania poufności informacji w trybie online nie są dostępne, przeczytaj nasze zasady zachowania poufności informacji w trybie offline:
C:\Windows\system32\pl-PL\erofflps.txt

"
Gigabyte x299 Designare EX- i9 - 16 core - 64GB RAM - Dual 1080 Ti - Areca 10 x 3Tb Raid 6. Windows 10 Pro 21H2 - Resolve Studio 18.0.3 - BMD Decklink 4K Extreme- FSI CM250 - LG 55''OLED (lutbox) - BMD Mini Panel -BMD SmartScopeDuo 4K
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Lyn Collins

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:25 pm

Davinci Resolve Studio 14 b1
Windows 10
6 core i7 5820
Dual XFX RX 480

Locks up on the checking license page after recognizing a dongle is there. If the dongle is removed I get the no dongle screen.
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Resolve Lock Up.jpg
Resolve Lock Up.jpg (491.06 KiB) Viewed 4662 times
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Wouter Verwijlen

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:35 pm

GregGreenhaw wrote:ok got it to boot after a disabled my internet . There appears to be a loop with a network lookup on boot. Without internet it took a while on the loading licenses step but it did boot.

Thanks, had the same problem and this solved it.
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Randy Walters

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:40 pm

Mine hangs on the logo screen, while displaying “Loading Audio Plugins.”

To be fair, I'm a musician, so I do have a metric shitload of audio plugins. So far, it’s been 15 minutes… I'm going to let sit for a while, and see if it will eventually verify them all. Activity Monitor is definitely showing variations in CPU usage.

5K iMac / 24 GB RAM / latest version of Sierra
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Ron Dylewski

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 7:57 pm

Wouter Verwijlen wrote:
GregGreenhaw wrote:ok got it to boot after a disabled my internet . There appears to be a loop with a network lookup on boot. Without internet it took a while on the loading licenses step but it did boot.

Thanks, had the same problem and this solved it.



And did it then boot after you reestablished an Internet connection the next time you launched?

Ron
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Lyn Collins

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Re: Resolve Beta 14 - Lockup on launch

PostMon Apr 24, 2017 11:52 pm

I turned off crossfire on my dual GPU setup and Davinci Loaded. Running tests right now, but it is open.
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GregGreenhaw

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Re: Resolve Beta 14 - Lockup on launch

PostTue Apr 25, 2017 12:10 am

Ron Dylewski wrote:
Wouter Verwijlen wrote:
GregGreenhaw wrote:ok got it to boot after a disabled my internet . There appears to be a loop with a network lookup on boot. Without internet it took a while on the loading licenses step but it did boot.

Thanks, had the same problem and this solved it.



And did it then boot after you reestablished an Internet connection the next time you launched?

Ron


Yes It worked with internet connect the next time I booted.
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Jaroslaw Frybes

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Re: Resolve Beta 14 - Lockup on launch

PostTue Apr 25, 2017 5:44 pm

Mine also hangs on the logo screen, while displaying “Loading Audio Plugins.”

I'm also musician and i have lot of plugins most of them are AU plugins. After 30 min still on loading audio plugins. Killing Davinci and restarting doesn't help.

Latest OS Sierra, MacBook Pro (13-inch, Mid 2012), 16 GB RAM.
MacOS Catalina 10.15.7
MacBook Pro (16-inch, 2019), 2,3 GHz 8 core Intel Core i9, 32 GB 2667 MHz DDR4,
AMD Radeon Pro 5500M 8 GB + Intel UHD Graphics 630 1536 MB
UltraStudio Mini Monitor + BENQ PD2700U
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Scott Thomas

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Re: Resolve Beta 14 - Lockup on launch

PostTue Apr 25, 2017 8:36 pm

Audio plugins seem to be causing v14 beta problems that v12.5 didn't experience. My startup ends as soon as it starts loading audio plugins (I get the audio plugin screen for literally 1/25th of a second before the loading screen disappears).

I have been trying to find out if there is a way to disable all audio plugins outside of DaVinci. A search for VST on my PC brings up loads associated with Adobe CC. Not sure what to do next.
Senior video editor. Freelance London
Host of DaVinci Resolve Users Group on Facebook.
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Jake McClure

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Resolve 14 Beta won't launch

PostTue Apr 25, 2017 9:28 pm

So after updating my OS to 10.10.5 (as stated when I tried to install) I got the software to install successfully.
However, upon launch I immediately get a crash report and the software never launches. I've included the first part of the crash report. Can anyone make sense of this? I realize it's a beta so I'm not expecting the moon.
Thanks in advance.

2013 Mac Pro Trash Can
64 gb Ram
Dual AMD FirePro D700 64gb
OSX 10.10.5

Process: Resolve [1680]
Path: /Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/MacOS/Resolve
Identifier: com.blackmagic-design.DaVinciResolve
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Resolve [1680]
User ID: 501

Date/Time: 2017-04-25 14:22:37.538 -0700
OS Version: Mac OS X 10.10.5 (14F27)
Report Version: 11
Anonymous UUID: 6EA44AA0-AD21-D94D-C598-0D1D242593DA
Time Awake Since Boot: 3400 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: /System/Library/Frameworks/Metal.framework/Versions/A/Metal
Referenced from: /Applications/DaVinci Resolve/DaVinci Resolve.app/Contents/MacOS/Resolve
Reason: image not found
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Steve Mclean

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Re: Resolve 14 Beta won't launch

PostTue Apr 25, 2017 11:03 pm

I have the exact same issue running 10.10.5.
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Nuno Santos Lopes

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Re: Resolve 14 Beta won't launch

PostTue Apr 25, 2017 11:36 pm

Hi,

i think it wont work on 10.10.5....does it??


you can see in DaVinci Resolve 14 Public Beta - About DaVinci Resolve 14 Software


Minimum system requirements for Mac

Mac OS X 10.11.6 El Capitan


am i wrong...?
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Jake McClure

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Re: Resolve 14 Beta won't launch

PostWed Apr 26, 2017 4:12 pm

You could be right. When I tried to install it it said the minimum 10.10.5.
Sounds like it's not worth the hassle until they get it out of beta though.
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David Block

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Re: Resolve 14 Beta won't launch

PostSat Apr 29, 2017 8:08 pm

I'm having the same issue, except I'm on OS 10.11.6. Running on a
Mac Book Pro Mid 2015
2.8 GHz i7; 16 GB 1600 RAM
AMD Radeon R9.

This should be working. Tried uninstalling, then reinstalling. Software does a face plant.

Cheers,

David
David Block
Colorist
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Peter Chamberlain

Blackmagic Design

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Re: Resolve 14 Beta won't launch

PostSun Apr 30, 2017 6:00 pm

DaVinci Resolve Product Manager
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Ron Dylewski

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Re: Resolve Beta 14 - Lockup on launch

PostMon May 01, 2017 5:03 pm

Updating my MacOS solved all my issues with this build....
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Bernardo Zahav

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Re: Resolve Beta 14 - Lockup on launch

PostWed Jun 14, 2017 5:52 pm

I had the same problem (locked on "ready).

I managed to solve by moving my current (v12.5) database to a different location.
Resolve was hanging trying to read my old db.
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Karl Lear

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Re: Resolve Beta 14 - Lockup on launch

PostMon Oct 23, 2017 11:51 pm

Here's a better work around:

viewtopic.php?f=21&t=50984

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