Jonathan Happ wrote:It doesn't show up in the i/o preferences, nor inside the mac preferences -> BMD Desktop Video Setup.
If Desktop Video can't see it, it's effectively not there. I would make sure you're running the latest Desktop Video, and if it still can't see it, contact BMD Customer Support and have them help you troubleshoot it.
Blackmagic Media Express will tell you very quickly if the Mini Monitor works or not. There can be dozens of causes for this connection to fail, depending on the cable, the ports, the operating system, and a lot of other factors... up to and including the box being bad.