Download Links Going Round In Circles

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Julian Baum

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  • Joined: Sat Nov 29, 2014 5:52 pm
  • Location: Chester, England

Download Links Going Round In Circles

PostFri Jul 21, 2017 6:38 pm

The download links for Resolve are not working, at least for me. I click download link here:

https://www.blackmagicdesign.com/uk/pro ... ciresolve/

and get the white panel with download choices:

https://www.blackmagicdesign.com/uk/pro ... iresolve/#

But the web address remains the same though the white panel disappears and I'm taken back to the original page.

If I scroll to the bottom of this page, there are more download links. Same thing happens.

I've tried Chrome and Internet Explorer - Windows 10 64bit.

Any ideas please?

Thanks.
i7 4930 3.40Ghz 64Gb DDR3
Titan Black 6Gb - Driver 384.76
Win 10 Pro 64bit
Resolve 14.5 beta 5
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Tony Rivera

Blackmagic Design

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Re: Download Links Going Round In Circles

PostFri Jul 21, 2017 6:55 pm

Try going to the support page and downloading Resolve from there.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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Dwaine Maggart

Blackmagic Design

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Re: Download Links Going Round In Circles

PostFri Jul 21, 2017 6:56 pm

Go to the Support section of the web site, and select DaVinci Resolve and Fusion software, and you'll find all the available Resolve versions, free and Studio, available for download there.

When you select a version to download, on the download page, click the Download Only selection in the lower left. You don't need to enter any information.

I need to amend the above. If you select a STUDIO version, you get a Download Only selection on the download page, and don't need to fill in any information.

But if you select a FREE version (i.e. a non-Studio version) you WILL need to fill out the information to download the file.
Last edited by Dwaine Maggart on Fri Jul 21, 2017 9:06 pm, edited 1 time in total.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Julian Baum

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  • Joined: Sat Nov 29, 2014 5:52 pm
  • Location: Chester, England

Re: Download Links Going Round In Circles

PostFri Jul 21, 2017 8:10 pm

Thanks very much - got it now!
i7 4930 3.40Ghz 64Gb DDR3
Titan Black 6Gb - Driver 384.76
Win 10 Pro 64bit
Resolve 14.5 beta 5
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BMD Web Engineering

Blackmagic Design

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Re: Download Links Going Round In Circles

PostSat Jul 22, 2017 12:32 pm

Hi Julian,

Thanks for reporting this issue with the DaVinci Resolve product page. A fix has been pushed to the web site. Sorry for the inconvenience.

David

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