Installation: no sound

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Robert Baring

  • Posts: 4
  • Joined: Sat Sep 09, 2017 8:06 am
  • Location: Austin, Texas

Installation: no sound

PostMon Sep 11, 2017 8:08 pm

I've just installed v.14 and can't get the sound from my speakers. I can hear it faintly from the CPU, but otherwise nothing. Other applications with sound are working properly.

Any help is appreciated.

RB

System:
Win7 64-bit
Dell OptiPlex 9010
i7 3770
32 GB RAM
Audio: MS "High Definition Audio Device" default
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Dwaine Maggart

Blackmagic Design

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Re: Installation: no sound

PostTue Sep 12, 2017 1:21 am

In Resolve Preferences - System - Video and Audio I/O, make sure "Use system audio output" is checked.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Robert Baring

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  • Joined: Sat Sep 09, 2017 8:06 am
  • Location: Austin, Texas

Re: Installation: no sound

PostThu Sep 14, 2017 3:50 am

Yep. Already checked that. Any other ideas?

Still, all my other applications that use sound are working fine.

Thanks for the help,

RB
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Craig Marshall

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Re: Installation: no sound

PostThu Sep 14, 2017 5:01 am

Check your mobo's audio network is set to 24bit/192khz and see if that makes a difference...
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