Resolve crash when using Media management

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ArminReiss

  • Posts: 51
  • Joined: Wed Jul 16, 2014 8:04 am

Resolve crash when using Media management

PostSat Sep 16, 2017 9:15 am

I finished a project and I want to copy all used media to a folder. Resolve starts copying. After some seconds. Program crashes. Also when I use Project or Timeline.... Resolve 14.
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,
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Peter Chamberlain

Blackmagic Design

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  • Joined: Wed Aug 22, 2012 7:08 am

Re: Resolve crash when using Media management

PostSat Sep 16, 2017 5:02 pm

For help in location crashes post a link to the log, you can generate from the help menu.
DaVinci Resolve Product Manager
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ArminReiss

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  • Joined: Wed Jul 16, 2014 8:04 am

Re: Resolve crash when using Media management

PostMon Sep 18, 2017 12:11 pm

Hi. Thanks a lot. i sent you the .zip link as PN. I hope you can find a solution.
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,
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ArminReiss

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Re: Resolve crash when using Media management

PostTue Sep 19, 2017 5:22 pm

any news about this?
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,
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ArminReiss

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Re: Resolve crash when using Media management

PostThu Sep 21, 2017 6:00 am

Yesterday, itried on a different Computer and with different projects... Same thing. Resolve sut own after some seconds and or minutes without any warning
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,
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Rohit Singhal

Blackmagic Design

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Re: Resolve crash when using Media management

PostThu Sep 21, 2017 9:33 am

Please capture logs and send us - viewtopic.php?f=21&t=48885
Rohit Singhal
DaVinci Resolve Software Development
Blackmagic Design
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Johannes Glans

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  • Joined: Thu Sep 21, 2017 12:35 pm

Re: Resolve crash when using Media management

PostThu Sep 21, 2017 12:42 pm

I have the same problem, here is my logfile.
Attachments
DaVinci-Resolve-logs-20170921-143017.zip
(666.36 KiB) Downloaded 21 times
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ArminReiss

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Re: Resolve crash when using Media management

PostThu Sep 21, 2017 6:19 pm

Rohit Singhal wrote:Please capture logs and send us - viewtopic.php?f=21&t=48885



i sent the zip to Peter Chamberlain in PN sept. 17.
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,
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AlanMahon

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  • Joined: Wed Jan 25, 2017 6:29 pm

Re: Resolve crash when using Media management

PostSun Oct 15, 2017 11:01 am

HI

I have the same problem...
Here is my log

Alan Mahon

DaVinci-Resolve-logs-20171015-115901.zip
(775.3 KiB) Downloaded 15 times
Imac Retina 5k 27”2017
OSX 10.12.6
4.2Ghz intel core i7
Radeon Pro 580 8192 MB
Davinci resolve 14.2.0.012
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ArminReiss

  • Posts: 51
  • Joined: Wed Jul 16, 2014 8:04 am

Re: Resolve crash when using Media management

PostWed Nov 15, 2017 2:53 pm

seems with the latest 14.1 it is solved. i tested one project and it was saved without issues. Will test a second one to proof this....
OSX Sierra 10.12.4, Intel 5820K, 1xNvidia GTX1080 , 64GB ram
Resolve Studio latest /14 latest,

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