Davinci Resolve 14.0.1 Crash when media should be shown

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Sascha Grabolus

  • Posts: 6
  • Joined: Sun Sep 17, 2017 4:41 pm

Davinci Resolve 14.0.1 Crash when media should be shown

PostSat Oct 07, 2017 1:05 pm

Hi,

I have Win10, i7, 8GB, 10.0.15063 Build 15063,
Intel HD 4000 as display,
Geforce 750Ti with the newest Driver installed (385.69) (custom Installation) as GPU without attached displays.
Win10 was just refreshed.

Davinci 14.0.1 crashes after going to Media and clicking on a folder with videos. I think it tries to read and preview the Videos, but before anything is shown the Davinci Windows disappears.

I am not allowed to post URL. How can I get this right?


Could someone check the log, please? I don't know which of the errors are ok?

Best regards,
Sascha
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Peter Chamberlain

Blackmagic Design

  • Posts: 13935
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Davinci Resolve 14.0.1 Crash when media should be shown

PostMon Oct 09, 2017 4:52 am

You can post a link to a log like this

http: //www. leave some spaces.com

please also check if you have CUDA or OPENCL selected in your GPU processing mode... DaVinci Resolve Preferences, System, hardware preferences
DaVinci Resolve Product Manager
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Sascha Grabolus

  • Posts: 6
  • Joined: Sun Sep 17, 2017 4:41 pm

Re: Davinci Resolve 14.0.1 Crash when media should be shown

PostMon Oct 09, 2017 4:13 pm

Hi Peter,

thanks for your reply.

I tried both CUDA and OPENCL settings, but it didn't help.

I went back to Davinci 12.5.6 and this works fine.
There was a time when even Davinci 14 was running fine, but then one day it stopped working.

Here are the log files:
h t t p s : / / ww w _ d r o p bo x _ c o m / s / m8nptmgx3qsh6fu / DaVinci-Resolve-logs-20171007-141940.zip?dl=0
h t t p s : / / ww w _ d r o p b o x _ c o m / s / e9voqmmn8ej30w3 / 20171007%20system.nfo?dl=0

(I had to add many many spaces and underscores before the url was no longer identified as an url)

There are many warnings and errors in the log but it looks like some of them are not uncommon errors, even for a working installation of Davinci. Am I right?

Thanks for any advise.
Best regards,
Sascha
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Sascha Grabolus

  • Posts: 6
  • Joined: Sun Sep 17, 2017 4:41 pm

Re: Davinci Resolve 14.0.1 Crash when media should be shown

PostSun Oct 15, 2017 7:25 am

Hi, my issue is fixed now.

Charles (from this forum) also uses a nvidia 750 Ti, but he was without issues. He suggested that I should not use my Intel 4000 HD to drive my Displays. I unplugged my Monitors from the Intel 4000 HD and plugged my HDMI directly into the nvidia 750 Ti and now it works.

Is this a bug or was the issue expected?
(For Davinci 12.5.6 my Setup with Intel + nvidia was fine)

Anyway: Great forum here with great People!
Thanks,
Sascha

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