Media Offline shown in Project Manager

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  • Posts: 1
  • Joined: Thu Oct 12, 2017 1:47 pm

Media Offline shown in Project Manager

PostThu Oct 12, 2017 2:16 pm

Hi there,
I have tried to read as many post as I can on this but haven't yet found the cause.

If a project has no render cache or optimised media, I get a scrubbable preview image in the Project Manager. If it does have a render cache or optimised media I get a 'Media Offline' warning instead. This goes away if I delete all caches for the project.

The database and cache folder are on the internal SSD, the media files are on an external HDD. The external HDD causes no other media offline issues. And when I open a project stamped as Media Offline, everything is online.

Any advice appreciated.

Resolve 14.0.1 MacOS 10.12.6
2016 MacBookPro, 16GB RAM, 1TB SSD, 4GB VRAM

Boyd Ako

  • Posts: 15
  • Joined: Sat Aug 12, 2017 1:50 pm
  • Location: Honolulu, Hawaii

Re: Media Offline shown in Project Manager

PostTue Oct 17, 2017 3:57 am

I have the same/similar issue. I also get the Offline red warning in the preview window when in Edit mode. The only difference is that I get the audio when playing it in the preview or timeline viewer, but no visual.

I imagine the responses would be inclined to the fact we're both using macbook pros and not using specifically built workhorse workstations for the video editing.
Mac OS Sierra (NVIDIA GeForce GT 650M 1GB/Intel HD Graphics 4000 1536MB)
Tripod Rig: Sony A6000 -1080I HDMI-> Atomos Ninja 2 (ProRes LT 29.97FPS)
Mobile Monopod Rig: Sony A7s -1080I HDMI-> Atomos Ninja Assassin (ProRes LT 29.97FPS)

Wu Zhengjiang

  • Posts: 19
  • Joined: Sun Dec 18, 2016 1:58 am

Re: Media Offline shown in Project Manager

PostSat Nov 18, 2017 8:43 am

I have the same problem. Although it doesn't effect the actual work, but it is definitely an eyesore.


  • Posts: 916
  • Joined: Sat Aug 03, 2013 12:12 am

Re: Media Offline shown in Project Manager

PostSun Nov 19, 2017 1:11 am

Seen it myself for as long as I've used Resolve. I figured it was so obvious that it would have been fixed by now, so I didn't mention it. And believe it or not, I really do try to prioritize my requests and bug alerts, lol!
Resolve 14.3 Studio. GTX 970 with GeForce 390.77 driver. Desktop Video 10.9.10. Intensity Shuttle USB 3.0. Windows 10 Pro.

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