DaVinci Resolve 14 crashes importing CRL

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Tobias Becker

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DaVinci Resolve 14 crashes importing CRL

PostTue Nov 07, 2017 10:34 pm

Hi,

always when I wanna import Canon Raw Lite Files - Resolve crashes immidiately. I have the same effect on different workstations. Does anyone know why?

thanks,
Tobias
DR 17.4.2
Win10 Pro 64bit
Intel i9 Core Extreme
64 GB RAM
2x Gigabyte Gforce RTX 3080TI
Blackmagic Design Decklink Mini Monitor 4K
Blackmagic Design Mini Panel
Focusride Scarlett 2i
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Peter Chamberlain

Blackmagic Design

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Re: DaVinci Resolve 14 crashes importing CRL

PostWed Nov 08, 2017 1:12 am

Can you PM a sample to me to review?

And see here for how to create a diagnostic log
viewtopic.php?f=21&t=54509
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Peter Chamberlain

Blackmagic Design

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Re: DaVinci Resolve 14 crashes importing CRL

PostThu Nov 09, 2017 3:24 am

Hi, the file works for me Tobias.
I'm on an approved OS and Win 7 that you have is not approved. That may or may not be the issue but we will need logs to investigate further.
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Tobias Becker

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Re: DaVinci Resolve 14 crashes importing CRL

PostWed Nov 22, 2017 3:02 pm

I installed Resolve on a Win10 Machine (HP Z820). Now I can see the preview of the files, but when I import it into the mediapool - Resolve stucks and crashes.
DR 17.4.2
Win10 Pro 64bit
Intel i9 Core Extreme
64 GB RAM
2x Gigabyte Gforce RTX 3080TI
Blackmagic Design Decklink Mini Monitor 4K
Blackmagic Design Mini Panel
Focusride Scarlett 2i
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 13937
  • Joined: Wed Aug 22, 2012 7:08 am

Re: DaVinci Resolve 14 crashes importing CRL

PostThu Nov 23, 2017 5:58 am

Can you try the 14.1.1 that was just released?
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Tobias Becker

  • Posts: 141
  • Joined: Wed Nov 01, 2017 11:42 am

Re: DaVinci Resolve 14 crashes importing CRL

PostTue Nov 28, 2017 6:22 pm

I installed DvR 14.1.1 - but first accidently not the Studio Version. Everything worked fine. I could easily import all files. Then I realized that it was not the Studioversion. So i deinstalled it and installed the correct Version. DvR Studio 14.1.1 - and now it crashes again.
DR 17.4.2
Win10 Pro 64bit
Intel i9 Core Extreme
64 GB RAM
2x Gigabyte Gforce RTX 3080TI
Blackmagic Design Decklink Mini Monitor 4K
Blackmagic Design Mini Panel
Focusride Scarlett 2i

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