Redcam files black with resolve 14.1 and macbook pro 2016

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PaoloSanta

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Redcam files black with resolve 14.1 and macbook pro 2016

PostWed Nov 15, 2017 3:14 pm

Ciao, I have Davinci Resolve Studio 14.1 and after update when I try to read the redcam files they are totally black.
I have Macbook Pro 15" late 2016 (the new one) and I try to read file from our Redcam W Helius 8k.
Can you help me?
Also with Davinci Resolve normal same problem
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George Deierling

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostThu Nov 16, 2017 4:50 am

Had the same problem on a PC. No video at all, everything was black. A clean install fixed it. On the PC it means deleting the Resolve folder in ProgramData. BM support should tell you how to clean install on Mac.
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostThu Nov 16, 2017 7:12 am

Are you using an outboard Red Rocket X card?

If so, you need to disable that for debayering in Resolve Preferences, since a Rocket X can't debayer Red Helium footage.

Is other Red footage working?
Dwaine Maggart
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PaoloSanta

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostThu Nov 16, 2017 12:26 pm

No I don't use any external card. Only Radeon Pro 460 of my macbook pro.
I try to reinstall deleting all folder in library and preferences, but nothing change. All my projects and files of redcam helium are black... Also try to install Resolve Free, but the same...
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostFri Nov 17, 2017 5:34 pm

Are you using Resolve Color Managed mode or ACES?
Dwaine Maggart
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Ryan Payne

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostFri Nov 17, 2017 11:48 pm

Someone at the end of this thread had the same problem. Hope it helps.

http://www.bmcuser.com/showthread.php?2 ... solve-14-1
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostSat Nov 18, 2017 2:51 am

Yes, using OpenCL works around the issue of CUDA processing and selecting RCM or ACES making the Red clips go black.

However, the OP is using a system that's already running in OpenCL, since it can't use CUDA.
Dwaine Maggart
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PaoloSanta

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostMon Nov 20, 2017 11:45 am

Still black also resolve color managed .... Please help me....!!!!
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostMon Nov 20, 2017 6:36 pm

If you select DaVinci YRGB, instead of Color Managed, does that make a difference?
Dwaine Maggart
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PaoloSanta

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostMon Nov 20, 2017 9:02 pm

no change.... btw think that is a problem of new macbook (from 2016) cos my dop with an old macbook pro with high sierra don't have a problem. In my studio me and my editor both with mabook pro 206 and 2017 same black file on red footage...
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostMon Nov 20, 2017 9:50 pm

In Resolve Preferences - System - Hardware Configuration, try setting the GPU Processing mode to both Metal and OpenCL. Do either work?
Dwaine Maggart
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Jihyuk Song

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostTue Nov 21, 2017 7:55 am

Same Issue occurred to me.

and I found what went wrong..

I've graded using IPP2.

Changed clip settings after my grading gone black.

Original goes black.
IPP2 goes black even if I change Color management modes..
IPP3 seems working but my grade changed too much. :?


Any patches?
Jihyuk, Song
Seoul, South Korea
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PaoloSanta

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostTue Nov 21, 2017 1:07 pm

I can chose only one, metal or open cl. With open cl black, with metal ok, work it!
But with metal is really slower the playback and other gpu effects... there's not a solution with open cl?
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Dwaine Maggart

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostThu Nov 23, 2017 4:31 pm

The new 14.1.1 release should fix this. Please give it a try and let us know.
Dwaine Maggart
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are_luke

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostFri Nov 24, 2017 11:45 am

14.1.1 does not fix it
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Peter Chamberlain

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Re: Redcam files black with resolve 14.1 and macbook pro 201

PostFri Nov 24, 2017 1:23 pm

Luke, please provide some detail of your findings as you don’t offer guidance of what we could to to repo your issue. Please review
viewtopic.php?f=21&t=54509
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