Launch Hangs on 'Checking Licenses'

Hey

I've brought this up before but the answer offered was that there's a limitation with my computer. But... How do I solve it?? (I looked through my old posts, but couldn't find the thread.)

Mac OSx 10.11.6 on a 12-core cheese grater, 48g ram, Resolve 4.1, etc.

The problem: If I have USB drives plugged into the PCIe USB3 card (Cal Digit, I think) in the expansion chassis, Resolve will hang checking licenses. Requires full restart to recover as something happens to the GPU when I force-quit resolve.

I've been working around this for over a year, and it's making me crazy. Partly because <CMD> W (as in: wipe to reference) and <CMD> Q (as in: quit with save but without confirmation) are directly adjacent to each other, and partly because my CPU is down the hall! The whole reboot cycle and getting back into the project can take 5 or more minutes considering the mutliple trips down the hall, how long Mac takes to restart, etc. It's frustrating enough when Resolve crashes on its own, not often, but doubly frustrating when I hit the wrong key!

The Resolve dongle is plugged directly to the USB2 on the back of the CPU - right into the motherboard. Other USB devices are- it's a mac - so, keyboard, mouse, and tangent element panels (3) USB2 extended to a powered hub. (There's an Avid dongle on the CPU, too, but I still have the same problem if I pull the Avid dongle.)

If I recall correctly, there's some artificial limit to the number of USB devices handled by the OS or something like that?

I don't have this problem when the external drives are eSata or SAS, but some of the raw-media RAIDs I'm using right now are USB-3.

Can anyone tip me off on how to solve this 'can't read the license when there are USB drives plugged in' problem, without having to give up the USB drives or build a new computer?

Thanks in advance for your expertise!

Why not contact the BMD support department and try using the activation code method?
viewtopic.php?f=21&t=64727

Why not contact the BMD support department and try using the activation code method?
viewtopic.php?f=21&t=64727

Great idea, but doesn't help at all. Support sent me the code, quickly and chearfully, it loads no problem and is activated. BUT, apparently, Resolve looks for the dongle FIRST before looking for the code. Since it hangs looking for the USB dongle, it still hangs, even if I'm using the code.

Uhg.

Greg, if you can't find a real solution, maybe changing the Cmd W shortcut to a different combination of keys would at least make hitting Cmd Q my mistake less likely.

Or probably better yet, change/remove the Cmd Q shortcut for quitting Resolve.